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Jimmy John's

3.8
(216 reviews)
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Business Details

464 N Alafaya Trail, Orlando, FL
32828, United States
(407) 381-7827
https://locations.jimmyjohns.com/fl/orlando/sandwiches-1456.html

About

Sandwich Restaurant

Location

Jimmy John's
464 N Alafaya Trail, Orlando, FL
32828, United States

Hours

Reviews

3.8
216 reviews
5 stars
112
4 stars
37
3 stars
15
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including slow order fulfillment, incorrect orders, and unhelpful staff.

Food Quality

While many enjoyed the sandwiches, there were complaints about freshness, particularly regarding vegetables and incorrect ingredients.

Cleanliness

Some reviews noted cleanliness in the restaurant, but there were also mentions of unsanitary conditions and issues with the bathrooms.

Delivery Problems

Numerous customers experienced delays and issues with delivery, including wrong orders and long wait times.

Staff Friendliness

There were mixed reviews on staff friendliness, with some praising the staff while others reported rude or unwelcoming behavior.
  • MV
    Marco Vega
    Feb 10, 2026
    5.0
    Very friendly staff and never have issues with my online orders.
  • DJ
    Deidre Johnson
    Jan 13, 2026
    2.0
    Found a turkey bone in my sandwich, have the picture of it. Absolutely disgusted and I'm glad that I didn't choke on it.
  • WW
    Will
    Mar 30, 2019
    1.0
    This is not a review of their food but one of the employees. The gentleman who drives the grey tacoma pickup with the short beard. I would figure driving around with a sign of where he works might deter him from driving like a complete jerk. Thanks for almost hitting me in the parking lot today in front of your work.
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