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Jimmy John's

3.6
(303 reviews)

Business Details

7335 Sand Lake Rd W, Orlando, FL
32819, United States
(407) 363-0244

About

Sandwich Restaurant

Location

Jimmy John's
7335 Sand Lake Rd W, Orlando, FL
32819, United States

Hours

Reviews

3.6
303 reviews
5 stars
144
4 stars
42
3 stars
31
2 stars
13
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, especially the sandwiches, but some noted inconsistencies in portion sizes and ingredient availability.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff and incorrect orders.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and disorganized staff.

Operational Hours

Many customers expressed frustration over inconsistent operational hours, including early closures and being out of key ingredients.

Staffing Challenges

Several reviews mentioned understaffing issues, leading to slow service and disorganization during busy times.
  • CC
    Chedar Crew
    Feb 17, 2026
    5.0
    Best location and staff in my opinion! They make a great sub and you can always count on them for their terrific cookies!
  • AH
    Aris Harduvel
    Jan 31, 2026
    5.0
    Always good food and fast service.
  • VT
    Vilmar Tondolo
    Jan 24, 2026
    5.0
    Excelente experiência. Excelente refeição do sul dos EUA. Recomendo.
  • VR
    Vanessa Russell
    Nov 24, 2025
    5.0
    Clean and welcoming!
  • JJ
    Jay
    Oct 21, 2025
    3.0
    It’s been a while since I’ve visited Jimmy John’s—mostly because their locations are a bit off my usual route, their delivery radius is tiny, and I live just beyond reach of every store in town. They also don’t seem to partner with DoorDash, which limits convenience. The store wasn’t busy during my visit (either a quiet Monday lunch or the calm before a sandwich storm). I remember portions being a bit more generous in the past, though to their credit, prices are still lower than Jersey Mike’s. The new hot sandwiches and sides are a nice touch, but the potato salad missed the mark—too sweet, too small, and too pricey for what it was. I’m so sorry but the pre-packaged potato salad looks sad and lonely in a half empty container. Luckily, I used rewards points, so at least my disappointment was free of charge. On the bright side, the bread remains excellent—distinct flavor, fresh texture, and you can take home a day-old loaf for just 50¢. Perfect for croutons or pressed sandwiches. My only suggestion aside from the portioning and doing away with that generic potato salad? Toss in a pickle wedge with the sandwich instead of charging $2.19 for a whole one. It’s the little things that make a big dill. 🥒

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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