Infusion Tea

4.7
1369 reviews

About

Tea Room

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Infusion Tea
1600 Edgewater Dr, Orlando, FL
32804, United States

Hours

Reviews

4.7
1,369 reviews
5 stars
1,109
4 stars
160
3 stars
39
2 stars
19
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the delicious and healthy food options, including a wide variety of vegetarian and vegan dishes.

Tea Selection

The tea selection is extensive and well-loved, with many customers highlighting unique flavors and quality.

Atmosphere

The ambiance is described as cozy and inviting, making it a great place for relaxation, socializing, or working.

Customer Service

Staff are frequently noted as friendly, knowledgeable, and helpful, contributing to a positive dining experience.

Pricing Transparency

There were complaints about hidden costs in event pricing, indicating a need for clearer communication regarding charges.
  • WG
    William Gabrenya
    Oct 31, 2025
    5.0
    Great selection of vegetarian foods
  • LM
    Laura Martinez
    Oct 27, 2025
    5.0
    Such a cute place to have tea, eat with a friend, purchase a cute gift, have dessert..one of my favorite places in college park!
  • YT
    Yetsenia Torres
    Oct 21, 2025
    5.0
    Nice ambience, friendly staff and a great selection of tea! They also have delicious baked goods and coffee.
  • PZ
    Pattie Zambryckij
    Oct 11, 2025
    5.0
    Staff was friendly and helpful. Tea options are huge and desserts are amazing. My daughter and I shared a piece of carrot cake that was awesome. My five year-old grandson had a macaron That he absolutely loved. I’ve been coming here for years and I absolutely love it. The atmosphere is relaxing and peaceful and the teas are divine.
  • TT
    TJ
    Sep 28, 2025
    1.0
    I DO NOT RECOMMEND THIS PLACE AT ALL! Not completely disclosing the price when speaking to the representative over the phone is the reason I'm giving this a 1-star review. They quoted "$38/person and a minimum of 10 people" over the phone but then charged her almost $80/person!!! Here's what happened. A close friend's daughter wanted to have a small, 10 person gathering for close friends to celebrate her 3rd child on the way. She's a wonderful young mom whom I treasure and I was invited. When she called Infusion Tea about the pricing, she was told that the cost was $38/person. When she got the contract, she didn't read it carefully enough since all their other fees, including a gratuity on the room rental(!), were hidden there. She signed the contract not thinking anything would be different than what she was quoted but instead of being charged $380 plus tax and gratuity, she was charged just shy of $800!!! The charges worked out like this: the $38/per person she was quoted was apparently JUST for tea for 10. Hidden in the contract was the room rental and gratuities - including a 20% gratuity on the room rental! How crazy is that?! Whoever heard of charging a gratuity for a room rental?! It's not food delivery. The cost for cleaning, etc, is already in the room rental. That's why you pay it. Charging a gratuity for it is just greed. When the mom, my friend, saw the total cost with its hidden charges totally almost $800, she had a cow (understandable). They ended up reducing the gratuity on the room rental to $25 but even that's ridiculous. Just make it part of the room rental cost and be done with it! Why pretend it's not part of the room rental when you require it? This young mom, thinking she would be paying somewhere around $400, ended up paying just shy of $800! At $80 per person, we could've gone to a really nice restaurant, reserved a table for 10 (or 2 tables of 5), ordered the most expensive items on the menu and had champagne included. I will never darken their door again if I can help it and will warn others to BEWARE of hidden costs in the contract. ================ ================ **Response to the owner's allegations: First of all, I did not talk to anyone about anything. I was simply one of the invited guests. Since I stated this above, it seems your review of the complaint I took the time to write is as thorough as your price disclosure. I'm sure you're referring to the mother when she was shocked at all the additional costs that were not disclosed over the phone, esp, the gratuity on the room rental. Anyone would be upset. Until then, there were no issues at all and everyone was happy. It's easy for a business to claim the customer was rude and make any other allegations in an attempt to make the customer seem 'bad'. But there is no excuse for not disclosing the entire price upfront over the phone. Instead of saying "$38 per person" and leaving the rest to the contract to disclose, saying "The minimum cost will be around $800, including gratuity, to have a tea on Sunday" would've been honest. You can argue all you want but the issue was caused - created in its entirety - by saying the cost was "$38 per person" over the phone and hiding the other charges in the contract. Leaving the contract to disclose them is dishonest. No one likes that. That would not be my business practice; not if I wanted to stay in business. That's on you.

Frequently Asked Questions About Infusion Tea

What are the regular business hours of Infusion Tea?

Infusion Tea is open from 9:00 AM to 7:00 PM Monday through Saturday and is closed on Sundays.

Does Infusion Tea offer delivery services?

Yes, Infusion Tea offers both in-store pickup and delivery services.