Brand Certified
Five Guys
4.3(1252 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
551 N. Alafaya Trail, Orlando, FL
32828, United States
Certified by Five Guys • Feb 22, 2026
(321) 319-9579
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/551-n-alafaya-trail
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 551 N. Alafaya Trail in Orlando is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
1,252 reviews
5 stars
783
4 stars
279
3 stars
80
2 stars
36
1 star
74
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being fresh and tasty, though some reported issues with overcooked or soggy items.
Service Issues
Several reviews highlighted slow service, order mistakes, and unprofessional behavior from staff, impacting the overall dining experience.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value received.
Cleanliness
Multiple reviews noted issues with cleanliness, including dirty tables and unsanitary conditions in the dining area.
Customer Experience
While some customers enjoyed friendly service, others reported negative interactions with staff, indicating inconsistency in customer service.
- JJJesvin JosephFeb 17, 20261.0“Bogo 40 year deal” for it to be closed and can’t even order on app
- DSDaniele SantosJan 14, 20265.0Adoramos os sanduíches do Five Guys! Little cheese Bacon, uma ótima pedida pra quem come menos!
- MAMohd AlJan 7, 20261.0They gave me burnt fries The burger was not cooked well Maybe because I tipped 5%. This sucks.
- HSHamdy SalemJan 5, 20261.0The worst burger you can ever have dry, overcooked, full of roughage and has no flavour. The fries are soggy and soaked of oil . Very disappointing. Would not recommended it
- BEBrandon EsslerDec 11, 20255.0Best freshly made burgers and fries anywhere. Great self serve drink selection. Super friendly staff. Only wish they had he $5 combo deal at this location!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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