Five Guys

Reviews

• SH

  samantha howard

  3 days ago
  3.0
  The cashier was on the phone videocalling someone. He messed up my whole order from him not paying attention. When I got my food only burger was in the bag which didn't have the extra patty I asked for plus no fry he never added it to my order. The guy handing me my bag says you can get in line but huge 2 family came in from a van. So he gave me a free small fry. Even though order meduim. They need to watch the young hires on there phones. I work in a restaurant no phone should be infront of guest.
• DD

  Daniel

  6 days ago
  5.0
  É parada obrigatória para um bom cheese bacon burguer. Nada mais americano que isso
• AR

  Abraham Razu

  Jan 4, 2026
  5.0
  Hamburguesas deliciosas, bien elaboradas y muy completas. Papás Cajun exquisitas. La máquina de refrescos no estaba bien calibrada.
• KP

  Keith Parker

  Jan 1, 2026
  1.0
  Music needs to be more upbeat . What was playing inside? The building was not upbeat enough for the environment as busy as it is for the holidays. There should be more than four people on duty. There were so many people in line waiting to place an order then there were people picking up orders.. the sanitation was being worked on, however was below par. I must commend the staff member who was bagging the food and putting the fries in the bags. As rude as some people ask questions to him he politely responded to everyone. The cashier is unknown since the hour I was there just waiting for food , no one was behind the register. The staff several times in that one hour I waited we’re going to the back room as a pair or group. I understand discussions need to happen as a team but when it is busy, everyone should be on deck working, fast preparing of food , keeping areas clean are priority . constant conversation of whatever the situation is is just slowing down the rest of the process. People want quick service, hot food and a clean area. That is the top things. A customer looks for. Politeness of the staff is good however work ethic and desire to work seemed low. The icing on the cake came when the rep said the milkshake machine is down and is causing the drinks to be watery. I asked if I can get a Coke instead since the milkshake is paid for and the response I got was “I do not know”… a simple question could not even be answered, which makes me question how much training do these four associates working at this busy time have ? Where was the supervisor the entire hour? The front was in panic trying to help the customers … completely unacceptable and needs to be addressed as soon as possible.
• VR

  Véronique ROBERT

  Dec 28, 2025
  2.0
  Service très long. Mauvaise organisation en cuisine. Pas de serviettes en papier disponible. Propreté toilettes à surveiller.

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