Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Numerous customers reported long wait times and poor service, with some experiencing multiple order mistakes and unresponsive management.
Food Quality
While many enjoyed the bagels and sandwiches, there were complaints about food preparation, including issues with cleanliness and consistency.
Staff Friendliness
Several reviews highlighted the friendliness and helpfulness of the staff, although some noted that this was inconsistent depending on the employee.
Cleanliness Concerns
Customers expressed concerns about the cleanliness of the location, particularly regarding visible mold and dirty areas.
Pricing Complaints
Many customers felt that the prices were too high for the portion sizes and quality of food received.
OA
Olga Aponte
1 day ago
5.0
Best bagel spot
LD
Lisa Daniels
Jan 26, 2026
5.0
Love the fact that it opens early. Has a great selection of bagels, different sandwiches... etc. Clean and stuff is always friendly and is quick when fulfilling what you have ordered.
MR
Matthew Restrepo
Jan 18, 2026
1.0
This is the first i’ve come to any einstein bros, so i was pretty excited to try it. The person helping us at the register was super sweet and helpful and gave good recommendations. We order and get our food and i find some blue residue on my sandwich. We had already driven away so we to DRIVE back. Mind you, we don’t live to close to any einstein bros so we had to drive a little bit away to try it. When i went back to show what happened the manager proceeded to tell me. “i’m sorry about that, it’s from our cutting boards.” He then asked the other worker to remake the order and proceeded to make it on the SAME cutting boards that are wearing away. They give me back the remade sandwich and there was slab of dirty cheese right in between the paper and sandwich. It’s ridiculous to get a bad product TWICE back to back and no manager stepping in to try resolve the issue. I’m never been one to ever write a bad review but the service was so ridiculously bad when it comes to resolving customer issues. The manager did not seem to care at all and didn’t do much to try and make it right for us. I wish a little bit more care would’ve been shown to try and make things better. To conclude, i unfortunately did not have a good first experience at einstein bros and might have to try a different location next time.
RR
Riley Ramsey
Jan 18, 2026
1.0
We got a sandwich cut in half and one of the halves had pieces of bright blue specs in it. Would not have noticed if my friend did not look at it carefully before eating. We drove back, went inside to get it fixed and found out it was from their old cutting boards that they use for every bagel and sandwich. They were able to remake the sandwich and when they did there was somehow an entire piece of cheese IN THE PAPER, like on top of the paper somehow, that the bagel was wrapped in. So we went inside AGAIN. The manager did not care in the slightest and did not tell the employee making the sandwich that the issue was with the cutting boards, so she made it on the exact same cutting board. Literally all the employee did was take the cheese off. No apology, no offer of a refund, nothing. I feel like if this was a place with any sort of decorum a refund and apology would be offered profusely. It’s not even about the refund, because I have no problem paying for something I wanted. But it’s the fact that we had an issue TWICE in a row with the same thing. The manager (pretty sure his name is Robb) is the one with the black hair, gages in his ears, and a goatee, did NOT care literally at all. He basically ignored us when we came in and let the employee handle the entire issue. It’s not necessarily her fault, I completely blame the manager for his lack of competence and care for customer satisfaction. The poor employee who was helping us was very sweet, unfortunately her manager does not care about customers and in return makes their job harder. I feel bad for the employees. Such a poorly run location, the manager does not care. Not to mention the fact that we drove 20 minutes because we love Einstein Bros but there is not one close to us. Absolutely shameful management. He needs to go! If you eat from here, be careful and look in our sandwich to be sure it’s not contaminated with literal pieces from their old, overused cutting boards that I’m sure Robb says they don’t need to replace. The cashier was extremely sweet, however.
TC
Tabitha “malarkeysparkle” Crowley
Jan 15, 2026
1.0
Over $4 for a bagel with cream cheese... There should be a pretty decent amount of cream cheese. There was barely more than what you would put on as butter.... it was my treat for the week and a complete waste
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Orlando?
Einstein Bros. Bagels is open every day from 6:00 AM to 2:00 PM. On December 24th, it operates from 7:00 AM to 1:00 PM and is closed on December 25th each year.
Does Einstein Bros. Bagels offer pickup or delivery services?
Yes, this location offers in-store pickup as a pickup and delivery option.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Can I order catering services from Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels provides catering services for breakfast, lunch, and brunch.
What are some popular menu items at Einstein Bros. Bagels?
Popular items include fresh-baked bagels, signature cage-free egg sandwiches like the All Nighter and Texas Brisket, Nova Lox Sandwich, cold brew, and baker’s dozen bagel boxes.
Does Einstein Bros. Bagels have a mobile app for ordering or coupons?
Yes, you can download the EinsteinBrosBagels app from the Apple App Store or Google Play to access coupons and gift cards.
What nearby restaurants can I visit before or after my meal at Einstein Bros. Bagels?
Nearby options include Steak 'n Shake for American cuisine, Pho Vinh and Pho Hòa for Vietnamese food, IL Pescatore for Italian dining, and Wingstop for fast food wings.
Are there any nearby stores or shops to explore near Einstein Bros. Bagels in Orlando?
Yes, you can visit Gifts & More At The Paper Store, Colonial Marketplace featuring GameStop, Total Wine & More, Hallmark Creations flower and gift shop, and Best Buy electronics store nearby.
Is there convenient public transportation or parking near Einstein Bros. Bagels?
The location offers free street and lot parking. While nearby public transit specific stations are not listed, the address on E Colonial Dr is accessible and near several businesses and hotels.
Can I enjoy breakfast at Einstein Bros. Bagels in a comfortable environment with WiFi?
Yes, Einstein Bros. Bagels offers dine-in seating along with free WiFi, providing a comfortable atmosphere to enjoy breakfast or lunch.
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