Dunkin'

Reviews

• MV

  Megan Velez

  2 days ago
  4.0
  I was in the area doing some deliveries around 5:30 AM and decided to stop by for an ice coffee and let me tell you Cythia was amazing. Thank you so much and God bless you always 😊 You made my morning with your beautiful energy 💕 That's my type of Lady 😉
• FM

  Fence Method

  Feb 3, 2026
  5.0
  Lesli was phenomenal! Thank you for helping me get my day started the right way, the dunkin way!
• JL

  JP Lambiase

  Feb 2, 2026
  5.0
  This Dunkin’ on East Colonial is brand new and sits directly across the street from Lazy Moon Pizza and Lineage Coffee Roasting, making it an interesting addition to an already popular stretch. Dunkins are usually a dime a dozen, but this one stands out enough to be documented. It’s easily one of the cleanest, newest, and most modern Dunkin’ locations I’ve been to. Everything feels fresh, updated, and thoughtfully laid out. From a logistics standpoint, it checks all the boxes: Street parking out front A dedicated parking lot in the back Drive-thru access Easy walk-up/foot traffic Whether you’re driving, walking, or just popping in quickly, it’s a convenient setup. There’s nothing surprising menu-wise—it’s still Dunkin—but the condition and layout of the space elevate the experience. I’m mainly sharing this for anyone who likes to know exactly what they’re walking into. If you appreciate a clean, modern Dunkin with flexible parking options, this location is a solid stop.
• JM

  Jose Matos

  Jan 24, 2026
  1.0
  Went thru drive thru . They're greeting was " what do you need " anything else , anything else , anything else. They rushed me thru my order . Cut me off before I finished then was bothered when I gave her an upset face. No manners and chewing gum like a cow. Someone else gave me the food cause I bothered her. If that's how you work you shouldn't be around people. This was a new store on colonial almost getting to orange Ave.
• AC

  Alejandra Carde

  Dec 23, 2025
  1.0
  I usually I do not write things like this and for a long time I have really tried to be patient with this location. I have had my order messed up multiple times and when I say multiple I mean more than 15 times. This location always forgets something from the order, makes the drinks completely wrong, has terrible customer service, the drive through takes forever, or they have terrible terrible attitudes. Like I said I have given this location the benefit of the doubt, especially considering it is the closest Dunkin to me at my job so out of convenience it is the one I go to the most often. I often let the issues slide because I am a GM of a restaurant myself and I can understand mistakes happen, however this has got to be the worst Dunkin donuts I have ever visited or eaten at. Truthfully the staff I encounter there are very unprofessional and usually have terrible attitudes. They do not greet you in the drive through, they rush you to finish your order and they have attitudes as if they are aggravated you are even ordering to begin with. I have never encountered a group of people who either hate or can't do their job so badly. Today was really the cherry on top. Like I mentioned I am very close to this location, with my work being 4 minutes away so I stopped in the drive through once again to get a breakfast sandwich before clocking in. I pulled into the drive through line which at the time had 4 cars before me. I got to this Dunkin 20 minutes before I was scheduled. In the 20 minutes I was at the location I saw almost every single car leave the line without being able to order to get their items. Again I was trying to be patient so I waited, it took about 13 minutes from getting in the line to get to the speaker due to other people waiting to order. WHen I got to the speaker I said hello, I got no response so I said it again and I got met with "Just give me a second." The person forgot to close off the intercom so I could hear the chaos of the other side, complaining and cussing about whatever was going on. 3 more cars left the line from behind me. I waited 7 more minutes because at this point now I am going to be late for work and still was not greeted or even attempted to take an order. So I wasted 20 minutes of my time without being able to even order anything and during that time they lost about a total of 8 other cars. I am truly not sure what is going on at this location but management needs to get a hold of these employees and how this store runs because it is truly truly terrible. I will be making an extra 15 minute drive to the next Dunkin just to avoid this one. I wish I could give 0 stars

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