Dunkin'

2.5
229 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7710 Palm Parkway, Orlando, FL
32836, United States

Hours

Reviews

2.5
229 reviews
5 stars
69
4 stars
16
3 stars
7
2 stars
15
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and in-store orders.

Staff Attitude

Many reviews highlighted rude and unhelpful staff, contributing to a negative customer experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.

Management Issues

Feedback indicated poor management and staffing practices, with calls for better training and more employees.
  • DR
    David Rucktenwald
    Dec 31, 2025
    2.0
    Not enough people working here. Dunkin corporate they need atleast 1 more employee.
  • GC
    Grisely Cordero
    Dec 28, 2025
    1.0
    Hellll no, hell no, HELLLLLL NOOOO. Sat in the drive thru for almost a half hour cause we couldn’t get out due to cars being behind us. Very slow service and the man at the speaker barely understood English, we had to repeat ourselves like 5x. In the end we pulled past the window and didn’t want to buy the coffee after all cause we felt like it world be wrong anyway. Just all around horrible. Manager needs to step it up!
  • JE
    James Edwards
    Dec 27, 2025
    1.0
    Walk up to counter, no-one in line. Order two lattes and 6 donuts, pay, and then serve everyone else who walks in, literally 6 people came and went and our drinks hadn’t even been started yet…THEN you say something…. and then you’re rude!! ran by clowns
  • MK
    Matt Kuerth
    Dec 22, 2025
    1.0
    Came in with the goal of getting breakfast. Left with nothing. There were 6 people in line in front of me. There were not enough people working here to actually handle the orders. They prioritized the online ordering over the people actually standing in line. A lady sitting at a nearby table told us to download the app to get better service. No thanks. After 10 minutes of waiting, someone FINALLY took the order of the first person in line and then disappeared out back. Quick calculations said that I would be getting breakfast in an hour. I turned around and went to WaWa instead, I had breakfast before the third person in line actually got to place an order.
  • AR
    Awilda Reyes
    Dec 16, 2025
    2.0
    I usually go in the early morning, before 7 a.m. (around 6:30). There is always one worker a very kind gentleman. I typically order a bagel and a coffee, nothing complicated, through the drive-through. Because the staff is limited (though always polite), there is sometimes a short wait, which I don’t mind. However, this time I was asked to leave a tip after I had already paid. That made me uncomfortable and confused. It raises the question of whether not tipping affects whether food is prepared safely and correctly. Unfortunately, this experience motivated me to start making my food at home instead.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orlando, FL?

Dunkin' Orlando is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.