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Dunkin'

3.5
(454 reviews)

Business Details

1627 Conway Rd, Orlando, FL
32812, United States
(407) 802-5273
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1627 Conway Rd, Orlando, FL
32812, United States

Hours

Reviews

3.5
454 reviews
5 stars
208
4 stars
65
3 stars
37
2 stars
29
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with many stating it took over 20 minutes to receive their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.

Staff Attitude

Feedback varied on staff demeanor; while some praised individual employees for their friendliness, many others noted rudeness and unprofessional behavior from management.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues, including unsanitary conditions and maintenance problems like a leaking ceiling.

Management Issues

Multiple customers expressed dissatisfaction with management practices, citing poor training, lack of staffing, and unprofessional behavior from managers.
  • MC
    Mark C
    4 days ago
    5.0
    No complaints. I don't use the drive-thru but inside is quick. Friendly staff
  • TC
    Trisha Masters (crippin.d4)
    Feb 20, 2026
    3.0
    This morning I went by to get a small caramel macchiato and a vanilla frosted donut what I got was a small macchiato, no caramel, and two servings of tater tots no doughnut. Absolutely ridiculous. It’s on my way to work so I thought it would be convenient and I love Duncan, but this location has messed me up twice now I’m done.
  • RM
    Rosina McVicker
    Feb 9, 2026
    5.0
    This location is my neighborhood "go-to" for breakfast or anytime I'm on the run. The staff is always polite and friendly and efficient. Food quality is always consistent, and at a good price point.
  • MI
    maya ibrahim
    Feb 7, 2026
    1.0
    i come here frequently and usually choose dunkin wherever i’m at. idk who they hired recently but this older guy has the worst attitude everytime i come thru. today he made my drink completely wrong and when i asked for a remake, he told me it’s just gonna come out the same, looking like a black iced coffee when i ordered a dunkalatte? only nice one there is the girl w the black hair.
  • BC
    Brenda Chandler
    Feb 4, 2026
    5.0
    It was 12:56pm..busy..they worked like a happy team. It was my first time there but will not be my last. Delicious chicken, bacon and cheese croissant, hashbrowns and iced coffee.thanks.Please give them a raise

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando is open daily from 4:00 AM to 7:00 PM.

Where is Dunkin' located in Orlando?

Dunkin' is located at 1627 Conway Rd, Orange, Orlando, FL 32812.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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