Dunkin'

3.5
440 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1627 Conway Rd, Orlando, FL
32812, United States

Hours

Reviews

3.5
440 reviews
5 stars
201
4 stars
63
3 stars
36
2 stars
29
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with many stating they waited over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.

Staff Attitude

Feedback varied on staff demeanor; while some praised individual employees for their friendliness, many others reported rude or unprofessional behavior from management and staff.

Cleanliness and Maintenance

Several customers noted cleanliness issues, including unsanitary conditions and maintenance problems within the store.

Product Availability

Customers often mentioned that the location frequently runs out of popular items, including donuts and specific drink ingredients.
  • GN
    Giovanni Nieves
    Nov 12, 2025
    1.0
    ⭐ 1 Star – Absolutely Awful Experience Every Time This Dunkin’ on Curry Ford & Conway is hands-down the worst one around. From the completely clueless person taking orders to the crew that can’t seem to follow even the simplest request — it’s a disaster from start to finish. It doesn’t matter what time of day you go, there’s always a line wrapped around the building, moving at a snail’s pace, only for you to end up with the wrong order or something made terribly. The staff clearly lack training, professionalism, and basic customer service skills. Do yourself a favor — don’t waste your time or money here. There are plenty of other Dunkin’ locations that actually know what they’re doing. Avoid this one at all costs!
  • JH
    james hanna
    Nov 9, 2025
    1.0
    Waited for 20 minutes behind one car at the order window. I was so pissed i just wanted to leave but was stuck between two cars.
  • BT
    Bob Thompson
    Nov 5, 2025
    2.0
    Check your order before leaving
  • JC
    Joey Christens
    Oct 8, 2025
    1.0
    Don't go here if u want a donut. After several attempts, they never have the one im asking for cuz they always seem to conveniently run out. Then I ask for sausage egg and cheese on English muffin and they dont seem to believe in toasting there so my muffin was completely cold and dry
  • KC
    Ken Caeners
    Sep 29, 2025
    2.0
    Something needs to be done to fix the Drive-thru service at this location. No sense of urgency or poor management, or both. I had a mobile order only to wait in the drive thru line for over 20 minutes. The reason given for the long wait was somebody was resolving an issue with a client on the phone. There were 5 employees in view of the drive-thru window. Not sure how one of them couldn't have handled the other orders. The worst thing is when I finally got my breakfast sandwich it was stone cold. This is not an isolated event; I consistently get slow service from this Dunkin. Some process or people need to change.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando is open daily from 4:00 AM to 7:00 PM.

Where is Dunkin' located in Orlando?

Dunkin' is located at 1627 Conway Rd, Orange, Orlando, FL 32812.