Dunkin'

4.1
504 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
588 S Alafaya Trl, Orlando, FL
32828, United States

Hours

Reviews

4.1
504 reviews
5 stars
297
4 stars
91
3 stars
49
2 stars
19
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and poor service.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and missing components, leading to frustration.

Cleanliness

Several reviews highlighted cleanliness issues, with complaints about dirty conditions in the store and bathrooms.

Speed of Service

Customers frequently mentioned long wait times, especially during busy hours, impacting their overall experience.

Food Quality

The quality of food and drinks is inconsistent, with some customers enjoying their orders while others reported stale or poorly prepared items.
  • JM
    Jessica Maldonado
    Nov 13, 2025
    5.0
    Jessica treats the customers like family. I enjoy the vibes!
  • VA
    Victor Abrego
    Nov 7, 2025
    2.0
    Floor were dirty with crumbs ..
  • DR
    Damaris Rosa
    Nov 5, 2025
    2.0
    Has been my early morning stop almost everyday for months! I order the same thing, Everything bagel with cream cheese. Not sure what has changed but the bagels have not been fresh, I always cut it in half to make it less messy to eat, and yesterday's bagel was so hard and old I couldn't cut it at all, Rock hard! Had to trah it! Drive through ORDER TAKER cant even say YOU'RE WELCOME WHEN THANKED, However the drive through employee you pay is the nicest, friendly person!!
  • MT
    Melanie Torres
    Oct 30, 2025
    5.0
    Hey Jess appreciate your service... 5 caramels and 3 cremes 😍 xlarge
  • RC
    Rafael Cruz
    Oct 25, 2025
    1.0
    Staff here are horrible, they made very rude and didn’t acknowledge me standing at the counter for 15min. I had to get coffee from here for work which is the only reason I waited, I’m never coming back. The staff especially Jessica made sure of that.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando is open every day from 4:00 AM to 10:00 PM.

Which meals does Dunkin' serve at this location?

Dunkin' serves breakfast, brunch, and lunch.