Dunkin'

3.6
399 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
486 N Orange Ave, Orlando, FL
32801, United States

Hours

Reviews

3.6
399 reviews
5 stars
197
4 stars
60
3 stars
31
2 stars
25
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and negative attitudes.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty restrooms and unsanitary conditions in the store.

Staffing Issues

Customers frequently noted understaffing, leading to long wait times and inadequate service during busy hours.

Mixed Experiences

While some customers praised specific staff members for their friendliness and efficiency, overall experiences varied widely, with many expressing disappointment.

Order Accuracy

Numerous complaints were made regarding incorrect orders and inconsistent quality of food and beverages.
  • RG
    Rosa Guardado
    2 days ago
    1.0
    No compré nada por qué el trato es malísimo muy mala atención de parte de la señora y no puedo estar mucho tiempo parada debido a una fractura y la señora de muy mal genio atendiendo
  • JM
    Jennifer Moore
    Oct 29, 2025
    2.0
    All I can say is wow. I was in a huge hurry so I went inside As there were two cars in the drive-through and nobody inside the store. 4. Count them, 1234 employees standing inside. Chatting away with each other. It was like five minutes before somebody came over and asked to take my order. 3 Women Were Way more interested in their conversation with each other and didn’t even look my way And the one young man seemed to think that it was more important to do multiple other tasks before he bothered to come take my order. Then, he didn’t make my coffee. He left it up to the drive thru woman Who was extremely busy keeping up her part of the conversation. I don’t know what the heck has happened to the work ethic. 🙄
  • LB
    Luc Berchtold
    Oct 2, 2025
    1.0
    Slow slow slow slow
  • AF
    Amanda “Mandy” Forbes
    Sep 10, 2025
    5.0
    The two employees were extremely friendly and very helpful and I truly enjoyed getting my coffee this afternoon with Jazzmenn.
  • JV
    Jun Vega
    Aug 27, 2025
    1.0
    Place is dirty and male that works there is rude to customers . This person and place needs to be investigated. If I can give it no stars I would. Never going back

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 486 N Orange Ave in Orlando, FL?

Dunkin' is open daily from 5:00 AM to 5:00 PM for in-store service and until 4:30 PM for delivery.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, and donuts.