Dunkin'

3.3
359 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12075 Collegiate Way, Orlando, FL
32817, United States

Hours

Reviews

3.3
359 reviews
5 stars
140
4 stars
62
3 stars
25
2 stars
29
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently poor service experience.

Food Quality

Several reviews mentioned issues with food quality, including undercooked items, stale products, and complaints of food poisoning.

Staff Professionalism

Feedback highlighted a lack of professionalism among staff, with reports of rude behavior and poor customer service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, indicating that experiences can vary.

Operational Challenges

Customers noted that the location often appears understaffed, leading to slow service and operational inefficiencies.
  • ED
    Ethan DelGandio
    Oct 30, 2025
    1.0
    Ordered my food today and waited 30 minutes before it was finally done. I got just a sausage egg and cheese. I asked for a refund before my food was made and I was denied. A worker also got screamed at by management for slacking off and she started crying and stormed off. Made me laugh.
  • AL
    Angel Lopez
    Oct 26, 2025
    5.0
    The manager Maria and staff have all shown professionalism and have always treated me exceptionally well. I go there everyday and I wouldn't choose any other Dunkin to get my cup of coffee. Large Iced coffee 4 creams 3 stevia 2 cups of unsweetened coconut and sweet cold foam! Yum
  • DA
    Dina Arguinzoni
    Sep 21, 2025
    5.0
    Love this coffer chain. Most of them are friendly and make u a fresh cup of coffee
  • FA
    Farooq Akbar
    Sep 2, 2025
    4.0
    Their breakfast potato hash browns is either cooked in pork bacon fat or fried in old oil; or just bad in general. Each time I had that with the meal deal. I has been really nasty tasting. I have stop getting combo to minus those. Each time I had to throw them away.
  • MI
    Michael Islas
    Aug 30, 2025
    1.0
    I've come here the last few weeks and literally every time my order is wrong, and I'm just asking for donuts... nothing complicated. Today I went inside and literally stood there for 5 minutes before anyone even greeted me... pretty terrible service.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 12075 Collegiate Way, Orlando?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' offers delivery service but does not have curbside pickup available.