Dunkin'

Reviews

• JC

  Jenna Caccamise

  Feb 2, 2026
  1.0
  I was so excited about the valentine day brownie batter donut and i got home and it's not in a heart. i know this is a small issue but that's the most exciting part about it. I looked on the app and it shows it in a heart so i don't know why it wasn't in one.
• TT

  TrulyLife

  Jan 12, 2026
  1.0
  This store located at "12075 University Boulevard Orlando, Florida" is very Unprofessional and a Hostile environment. They let their employees threaten customers and get away with it! Some of the employees at this location feel that they are above everyone and will try to intimidate you! They are very disrespectful to their employees as I saw when I was at this store to get stuff. I will never go back as it is a very Hostile environment that I felt threatened and in fear for my LIFE! Employees carry guns in their cars and then threaten you with them saying they got something for you in their car! Very frightening experience at 12075 University Boulevard Orlando, Florida. The stores manager allows her employees to act this way!
• DF

  Dys Flamingo

  Jan 6, 2026
  3.0
  Dunkin Donuts food is great usually. I love their bagel and croissant sandwiches. Though the last few times Ive been I always order their 6 dollar meal deal which comes with a Bagel sandwich with egg bacon and cheese. I, time and time again, keep asking to add sausage for a dollar upcharge, and even when upcharging me they still keep forgetting to add the sausage patty. This has happened 3 times at this location and from now on I have to keep checking the order to make sure they add the sausage patty. 2 star deduction. Otherwise I love their coffee and hash browns. Also, people do say their coffee is overly sweet, but thats on the customers request, you do not need to add sugar, just cream. You do not need to get their overly desserty and heart attack calorie specialized drinks. Just order a simple iced coffee with a flavored syrup and cream and you'll be alright! Maybe Im too sensitive to sweetness but its really as shrimple as that!!!
• KS

  Katherine Smith

  Dec 17, 2025
  1.0
  Anytime I get a drink here, it is never full. There is always 1/5 missing of it. I don't order light ice, I order regular. This is frustrating and when I ask they say it's something about the ice, but I never modify the ice considering they told me there would be less drink if I got light ice. No other dunkin does this and I have even given them a second chance and gone again and they gave me a considerable gap again.
• BB

  Bryan Bain

  Dec 8, 2025
  1.0
  Worst Dunkin I have ever been to. I ordered a sandwich in the drive thru lane and was given a cold bacon croissant. I let the employee know about the issue and she took the sandwich back. 3 min later I was handed back the sandwich still cold.

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