Dunkin'

3.2
918 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14813 East Colonial Dr, Orlando, FL
32826, United States

Hours

Reviews

3.2
918 reviews
5 stars
348
4 stars
116
3 stars
93
2 stars
70
1 star
291

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported issues with food quality, including stale items and incorrect orders.

Availability

Frequent complaints about the lack of menu items, particularly donuts and coffee.

Speed of Service

Customers consistently noted long wait times and slow service, especially during busy hours.

Positive Experiences

Some customers did report positive experiences with friendly staff and good coffee.
  • SS
    Sawdystars2 Streams
    Nov 14, 2025
    4.0
    Had a bit of an issue at the start, but the worker Eddie was very helpful and very kind while resolving it!
  • SS
    savannah schweers
    Nov 14, 2025
    1.0
    I found a hair in my bacon egg and cheese croissant and when I went inside to exchange it the manager had an attitude and tried to say it was me. But when you look to the back where they are making the food nobody is wearing a hairnet and their hair is down. And the hair matches Exaclty with the girl making the sandwiches and her hair just a flowing in the wind😐 will not be going back I am very disappointed in how the situation was handled!
  • AM
    Andrew R. McPherson
    Nov 11, 2025
    1.0
    I have a tradition of grabbing a donut every Veterans Day and Dunkin has the national promotion for it every year. I don't care if Dunkin decides not to do it, all good, but I do take notice when an individual store chooses not to participate when Dunkin is running it nationwide. This store told me they do NOT honor the veterans Day donut. They are free to do it but it tells me something about the owners.
  • LL
    Leo Leifester
    Nov 2, 2025
    1.0
    The worst dunks in east orlando do not go there. My medium iced coffee regular cream and sugar looked like the put a dash of coffee in it
  • JA
    Joshua Amendola
    Sep 29, 2025
    1.0
    DO NOT COME TO THIS DUNKIN, “ABSOLUTELY RANCID” My Bacon egg and cheese tasted like burnt plastic, and my coffee tastes like i’m drinking milk mixed with water. Everytime I come to this location it is nothing but a bigger disappointment.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 14813 East Colonial Dr, Orlando, FL?

This Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, and on Saturdays and Sundays from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' location.