Location.com logo
Brand Certified

Dunkin'

3.2
(930 reviews)

Business Details

(407) 930-6329
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14813 East Colonial Dr, Orlando, FL
32826, United States

Hours

Reviews

3.2
930 reviews
5 stars
349
4 stars
118
3 stars
95
2 stars
70
1 star
298

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, including stale items and poorly made coffee.

Availability Issues

The location often runs out of popular items like donuts and munchkins, leading to customer frustration.

Staff Attitude

Several reviews highlighted negative attitudes from staff, impacting the overall customer experience.
  • KK
    Keith Katz
    Feb 14, 2026
    1.0
    It’s a Dunkin’ Donuts. It’s fine. Except I just went thru the drive thru and the guy shoved the credit card machine out the window at me saying “just a quick question on the screen”. Seriously, stop. Begging for tips at a dunkin drive-thru?!
  • MR
    Maggie Riley
    Feb 12, 2026
    1.0
    Now I have been going to this Dunkin for years and I mean lve been going to this Dunkin since 2020 so I'm very loyal to this Dunkin they always make my drink right and even on days it's not the best I give them the benefit of the doubt as long as it taste ok and has coffee I'm not picky. But the last I want to say 10 times I've gone here something has been going wrong.. I've had to walk in multiple times to fix my drink because it's either the espresso taste absolutely burnt and awful or I don't even get coffee and it's just milk and flavor. So last night I'm thinking I'm going to get a coffee before work tomorrow to treat myself and I'm going to be getting a remote job soon so I won't be able to visit my Dunkin often. So I go out of my way to go and get my coffee I was looking forward to, I get to the window and one of my favorite guys who always helps me is on the speaker I tell him what I want he talks me into getting an extra shot of espresso because why not you know and then I go to the window and I get my coffee. All is good. Now I mix it and take a sip. They did it again. Just milk and flavor and reminder I spent more money for extra espresso. Now Again I love this Dunkin but honestly if I'm going to keep wasting money and throwing away drinks...... I'll just make my coffee at home.
  • JF
    Jeffrey Franklin
    Feb 10, 2026
    1.0
    Always out of stuff. I order 4 donuts and they throw them all in a bag on top of eachother all. Need small boxes, not a bag.
  • MP
    MediKay Nurse Practitioner
    Feb 6, 2026
    1.0
    I’ve reduced my frequent visits to this site because of the passive aggressive employee there. Depending on the day I encounter a moody staff member!!! Rarely smiles and always sounds like she has an attitude and not to mention my latte is made different EVERY time. I always say I won’t go back there but because it’s the closest to my home I return. I am thankful when I engage with the other team member…I don’t know his name. Today will be my last day though. The same lady who helped me with my latte didn’t greet me well nor did she show kindness and she argued with me when I asked for “not too much ice in my lattes”. I hope the owners read this. This particular staff member is always curt with me and I’m not sure why. I don’t know her personally and I hope she’s not like this with other customers. There are other instances when we’ve interacted, but I cannot list them all!! Never again!!
  • WB
    William Belcher
    Jan 20, 2026
    4.0
    Just got coffee and donuts through the drive-thru but the young people that work do you drive through window or energetic helpful friendly

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 14813 East Colonial Dr, Orlando, FL?

This Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, and on Saturdays and Sundays from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: