Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, including stale items and poorly made coffee.
Availability Issues
The location often runs out of popular items like donuts and munchkins, leading to customer frustration.
Staff Attitude
Several reviews highlighted negative attitudes from staff, impacting the overall customer experience.
KK
Keith Katz
Feb 14, 2026
1.0
It’s a Dunkin’ Donuts. It’s fine. Except I just went thru the drive thru and the guy shoved the credit card machine out the window at me saying “just a quick question on the screen”. Seriously, stop. Begging for tips at a dunkin drive-thru?!
MR
Maggie Riley
Feb 12, 2026
1.0
Now I have been going to this Dunkin for years and I mean lve been going to this Dunkin since 2020 so I'm very loyal to this Dunkin they always make my drink right and even on days it's not the best I give them the benefit of the doubt as long as it taste ok and has coffee I'm not picky. But the last I want to say 10 times I've gone here something has been going wrong.. I've had to walk in multiple times to fix my drink because it's either the espresso taste absolutely burnt and awful or I don't even get coffee and it's just milk and flavor. So last night I'm thinking I'm going to get a coffee before work tomorrow to treat myself and I'm going to be getting a remote job soon so I won't be able to visit my Dunkin often. So I go out of my way to go and get my coffee I was looking forward to, I get to the window and one of my favorite guys who always helps me is on the speaker I tell him what I want he talks me into getting an extra shot of espresso because why not you know and then I go to the window and I get my coffee. All is good. Now I mix it and take a sip. They did it again. Just milk and flavor and reminder I spent more money for extra espresso. Now Again I love this Dunkin but honestly if I'm going to keep wasting money and throwing away drinks...... I'll just make my coffee at home.
JF
Jeffrey Franklin
Feb 10, 2026
1.0
Always out of stuff.
I order 4 donuts and they throw them all in a bag on top of eachother all. Need small boxes, not a bag.
MP
MediKay Nurse Practitioner
Feb 6, 2026
1.0
I’ve reduced my frequent visits to this site because of the passive aggressive employee there. Depending on the day I encounter a moody staff member!!! Rarely smiles and always sounds like she has an attitude and not to mention my latte is made different EVERY time. I always say I won’t go back there but because it’s the closest to my home I return. I am thankful when I engage with the other team member…I don’t know his name. Today will be my last day though. The same lady who helped me with my latte didn’t greet me well nor did she show kindness and she argued with me when I asked for “not too much ice in my lattes”. I hope the owners read this. This particular staff member is always curt with me and I’m not sure why. I don’t know her personally and I hope she’s not like this with other customers. There are other instances when we’ve interacted, but I cannot list them all!! Never again!!
WB
William Belcher
Jan 20, 2026
4.0
Just got coffee and donuts through the drive-thru but the young people that work do you drive through window or energetic helpful friendly
What are the operating hours of the Dunkin' location at 14813 East Colonial Dr, Orlando, FL?
This Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, and on Saturdays and Sundays from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, delivery and curbside pickup services are available at this Dunkin' location.
What are some of the specialty items I can find on the menu at this Dunkin' in Orlando?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea. During the holiday season, try the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order ahead using a mobile app from this Dunkin' location?
Yes, you can order ahead using the Dunkin' app available on both iOS and Android platforms for a fast grab and go experience.
What meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Where can I find nearby medical services around this Dunkin' location?
Nearby medical services include Avalon Commons Dental Care, Sage Dental of Eastside Orlando, Palm Medical Centers - Orlando Colonial, and Avalon Medical Walk In Clinic.
Are there any nearby grocery stores or supermarkets near this Dunkin'?
Yes, ALDI USA is a nearby grocery store and supermarket where you can shop for various items before or after your Dunkin' visit.
What other food options are available near this Dunkin' location?
Nearby food options include Wendy's (fast food), Jersey Mike's Subs (sandwich shop), Papa John's Pizza, and Kyoto Avalon (Japanese sushi and grill).
What payment methods does this Dunkin' accept?
This Dunkin' accepts debit and credit cards for payment.
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