Dunkin'

3.6
461 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4580 S Semoran Blvd, Orlando, FL
32822, United States

Hours

Reviews

3.6
461 reviews
5 stars
238
4 stars
44
3 stars
40
2 stars
26
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to orders.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Management Issues

Several reviews indicated a decline in service quality following a management change, with calls for better training and leadership.

Product Quality

There were complaints about the freshness of food items, particularly donuts, with some customers receiving stale products.
  • BS
    Brandi Swiger
    1 day ago
    1.0
    Went to the drive thru this morning and before placing my order I asked the lady if they had a particular item available to which she responded yes we have them. Go to the drive thru window and they take my payment. Once they took my payment they informed me they don’t have the item I specifically asked if they had available. I then asked for a refund. The lady named Andrea stated they have to call their manager who is Juan because there was no manager in. Once they called him they said the manager is the only one that can do refunds and he wasn’t in. They wanted me to come back later. We don’t live on this side of town so coming back was not an option. Frustrated at the situation I just asked for something else which I don’t want in the first place. The girl apologized profusely and did give us 2 donuts for the trouble. But why isn’t there a manager there at all times? This is extremely unprofessional for a place that has signs that they’re “under new management”
  • TY
    Tiara Youngs
    2 days ago
    3.0
    No complaints other than the fact that it’s not 24 hours ! And I drove there this morning I saw and open sign just to get to the drive through and I get an automated prompt stating that they are closed
  • EG
    Emily Gomez
    Nov 5, 2025
    5.0
    Delicioso, buen servicio y atención rápida
  • JP
    Jasmin Perera
    Oct 30, 2025
    1.0
    So tell me why I asked for a VANILLA ICE COFFE THEY HAD TO DO IT 3 TIMES IT WAS WATER WITH MILK AND LIKE LITTLE BIT OF ICE TERRIBLE SERVICE DRIVE THRU LADY HAD AN ATTITUDE HOW SHE SAID IT TOOK 2 PEOPLE TO MAKE IT AND IT WAS STILL WRONG NEVER WILL GO BACK…….
  • SM
    Sophia mcintyre
    Oct 25, 2025
    1.0
    they are always so rude to me for no reason and have cancelled my order multiple separate times and i went today and they were really rude and nasty to me and then gave me the wrong drink

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4580 S Semoran Blvd, Orlando, FL?

Dunkin' at 4580 S Semoran Blvd in Orlando, FL is open 24 hours every day of the week.

What types of food and beverages does Dunkin' offer?

Dunkin' offers coffee, espresso, donuts, breakfast sandwiches, tea, and many premium beverages, serving breakfast, lunch, and brunch.