Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
396 reviews
5 stars
189
4 stars
50
3 stars
40
2 stars
18
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unprofessional behavior from staff.
Order Accuracy
Numerous customers reported issues with incorrect orders and poor handling of complaints regarding their orders.
Cleanliness and Organization
Several reviews mentioned cleanliness and organization issues within the store, contributing to a negative experience.
Food Quality
Customers frequently complained about the quality of food, including stale items and poorly prepared meals.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
- JMJaylenee MartinezDec 10, 20251.0Why if I put in an order to be picked up at 4:30pm, I get to the store at 4:50pm and my order is not ready? The girl who got my order should have told me the process of how it works. I’m sitting here at 5:20pm and they are still working on my order, they should have told me I needed to come in and leave it paid for before hand so it could be ready at the pick up time. My party started at 5pm. Thanks Dunkin! Please train your employees better!
- MPMarissa PachecoOct 26, 20254.0the employees were kind and attentive, coffee and food came out correctly, it seemed clean and well-organized when I came in. no complaints, not sure what the one-star reviews are for
- AFAlyssa FarineauOct 8, 20251.0The African-American gentleman working the window to take the order and to give us the coffees was so rude and ignorant he barely reached to hand in my card acted like it was a pain for him to attempt to scan my phone and give me my points so I didn’t even get my points, and then acted like he couldn’t reach out the window that far to give me the coffees. Didn’t even address us when we pulled up at the window greet us or anything. Just simply said the price of our coffees. It’s the main reason why we’ve stopped going to Dunkin for the most part because you guys hire people who have no customer service skills definitely won’t be back.
- CWChris WeaverAug 18, 20255.0The girls were so polite and hard working.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Orlando, FL?
Dunkin' in Orlando, FL is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does Dunkin' in Orlando offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kind of menu items can I expect at Dunkin'?
Dunkin' offers a variety of coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using a mobile app for Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android, which allows for fast grab-and-go experiences.
Does Dunkin' have a drive-thru and accepts credit or debit card payments?
Yes, this Dunkin' location features a drive-thru and accepts both debit and credit card payments.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this Orlando location.
Is free Wi-Fi available at Dunkin' on W Sand Lake Rd?
Yes, free Wi-Fi is offered at this Dunkin' location.
What nearby dining options are available close to Dunkin' in Orlando?
Nearby dining options include Urban Hibachi (sushi), Jersey Mike's Subs (sandwiches), Five Guys (burgers), and Panda Express (Chinese fast food).
Are there any nearby places to visit or run errands after visiting Dunkin'?
Yes, nearby places include the USPS post office for mailing needs, Mi Optometra Inc for eye care, and Walmart for retail shopping and automotive services.
How can nearby food and retail options enhance my visit to Dunkin'?
After enjoying coffee and breakfast at Dunkin', you can explore nearby restaurants like The Famous Flame Steakhouse or Baskin-Robbins for dessert, and visit Walmart or beauty salons like Iconic Looks and Regal nails for shopping or personal care.