Dunkin'

3.7
466 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1131 S Semoran Blvd, Orlando, FL
32807, United States

Hours

Reviews

3.7
466 reviews
5 stars
236
4 stars
70
3 stars
33
2 stars
19
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and unprofessional.

Food Quality

Customers frequently complained about food being cold, poorly prepared, or not matching their orders, leading to dissatisfaction.

Cleanliness and Hygiene

Several reviews pointed out unsanitary conditions, including staff not wearing gloves while serving food and general cleanliness issues.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and staff not following through on requests.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and positive experiences.
  • MG
    Michelle Garcia
    3 days ago
    1.0
    By far the worst customer service , if I could give 0 stars I would . People that don’t have people skills shouldn’t even apply to jobs like these !!
  • NC
    nelson Crespo
    4 days ago
    1.0
    Empleados con mala cara y ningún tipo de profesionalismo con el cliente
  • RW
    Ricky Worrell
    Oct 12, 2025
    1.0
    On friday 10/10/25 had a craving for a Caramel Craze my favorite took the first sip AND IT WAS HORRIBLE!!!!!!!!!
  • OV
    Olga Vesselchakova
    Oct 1, 2025
    5.0
    The worker serves ice cream without gloves. I don't recommend eating the waffle cone.
  • MM
    Marina Makarios
    Sep 29, 2025
    1.0
    I ordered online 6 specific donuts and a free coffee that I had a coupon for, once I entered drive through to pick up my order a rude employee tells me they don’t have the donuts available and that I couldn’t get a refund which is unacceptable. She also refused to give me my free coffee that I had a coupon for. She wanted to make me order again so I can get the free coffee. This made me so frustrated. Please fix your store.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando, FL is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' in Orlando offer delivery and pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.