Brand Certified
Dunkin'
3.6(425 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
9924 Universal Blvd, Orlando, FL
32819, United States
Certified by Dunkin' • Feb 22, 2026
(407) 930-5677
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
425 reviews
5 stars
200
4 stars
72
3 stars
32
2 stars
25
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including stale donuts and poorly made breakfast items.
Cleanliness
While some noted cleanliness, others mentioned dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced problems with incorrect orders and lack of available items.
Staff Attitude
Several reviews pointed out that staff appeared unhappy and unmotivated, impacting the overall customer experience.
- LBLindsey B4 days ago5.0I’m a dunk girl is this is probably the best well run Dunkin I’ve been to. We’re here on vacation and those managers run a strict program. The place is spotless, customer service fantastic, and orders go out quickly. I appreciate the managers (ladies in the blue shirts) are always working, too. They’re cleaning, making orders, helping customers, etc., I’d make this my dunkin if I could.
- 3Q305braid Queen5 days ago1.0Its crazy because I have never been a dunkin an had bad service..this one right here headed back home from vacation this morning 02-22-2006 and on top off the food costing muc more i didnt realize til I looked at my statement the 10 munchkins she charged me $4.49 the breakfast she didnt even melt the cheese an give me the wrong drink an seemed extremely upset once I told her...but honestly thats not why I posting im posting because the worker said I couldn't get the discount on ny app because you have to purchase a drink lol understand I bought two drinks ...then decided to have the munchkins after but maybe its my fault but my point is if already paid for 2 why couldn't u get the discount? Lol I still paid the full price because I wanted it fir my travel back home...but made my point i think 🤣🤣🤣the need classes on speaking or dealing with customers
- RJRyan JacobsonFeb 1, 20261.0Absolutely abysmal. If you want to get the $5 dollar meal deal, get ready to get robbed. Apparently you have to order everything separately on the kiosk in order for it to work. Makes sense right? Anyways, the lattes suck, and taste not so great, and they are always backed up. Do not go to this one. The coffee sucks.
- BABasil AbushawaribJan 3, 20261.0Dunkin donuts got no donuts, really bad customer service… tables are dirty, I had to clean the table before we set
- GSGina SierraDec 16, 20255.0The manger she was really nice was helping prepare coffee
Frequently Asked Questions About Dunkin'
What are the holiday-themed drinks currently available at Dunkin' Orlando?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher for festive flavors.
What are the operating hours of Dunkin' at 9924 Universal Blvd, Orlando?
Open Monday to Friday from 5:00 AM to 6:00 PM, and on weekends from 6:00 AM to 6:00 PM.
Does Dunkin' Orlando offer delivery and pickup options?
Yes, this location provides delivery and curbside pickup services.
How can I order ahead from Dunkin' Orlando?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or through the online order link provided.
What meals are served at Dunkin' Orlando?
They serve breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' Orlando have a drive-thru service?
No, this location does not have a drive-thru service.
Is there free Wi-Fi available at Dunkin' Orlando?
Yes, free Wi-Fi is available for customers.
Can you suggest nearby dining options around Dunkin' Orlando?
Nearby dining options include China tea (Chinese restaurant), Ternerita Cafe & Grill (Venezuelan steakhouse), NYPD Pizza Lake Cay (Italian pizza), and @ The Diner for classic diner fare.
Are there any nearby shopping or service facilities near Dunkin' Orlando?
Yes, The UPS Store 6679 for printing and shipping, T-Mobile store for mobile needs, and Publix Super Market at Lake Cay Commons for grocery shopping are nearby.
What nearby attractions can I visit before or after grabbing a coffee at Dunkin'?
You can visit the Orlando Convention Center for events and entertainment or relax at Vista Cay Resort by Millennium nearby.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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