Dunkin'

Reviews

• MA

  misleydis aguilar

  Feb 12, 2026
  1.0
  Estube a las 12,58 y me atendió una joven con un carácter feo que nos atendió muy mal apenas respondía lo que le alabamos y me equivoque al decirle que quería café dicas y me iso muecas con su cara .esa joven no debe estar en la caja por que al cliente se le trata con respeto y educación y que cuando el cliente llegue se le diga un saludo aunquesea. Yo aquí no regresaría nunca más. Creo que la joven se llama Aniyah
• CC

  Chantel Caldwell

  Feb 11, 2026
  1.0
  The young lady played like she was giving me coffee from the Fresh brewed pot, but she decided to go into the drive-thru and give me a cup of coffee. She tried Me by playing like she was giving me a fresh cup of coffee and I'm looking at her looking at me seeing if I noticed. The manager or older lady came over and disputed about giving me a fresh cup of coffee that was about to be brewed. This issue could have been resolved by not going back and forth with me as a customer. The older woman should know better! Had I been any other person they would not have taken me through that but not a problem or lip service. I guess they feel we one of the same so they can do you how they want to do, but no ma'am! They have no professionalism or class about themselves. I would not return to this Dunkin' donuts ever! Owner and management need to get it together at this location!
• BG

  Breanna Gabriel

  Feb 10, 2026
  1.0
  This location does not deserve a one-star rating overall, but the service here has become consistently disappointing. My mom and I came in one morning for breakfast and were helped by Cynthia, who is a manager. When my mom asked how much the bagels cost, Cynthia replied, “Isn’t it on the menu?” That response was rude and unnecessary especially since my mom is an older woman with limited vision. It was very concerning to receive that kind of attitude from management. On top of that, the service here is almost always bad, and the food often tastes like dishwater, as if the machines are not being properly cleaned. This has been an ongoing issue, not a one-time visit. This Dunkin’ used to be much better before Cynthia returned. Since then, both the service and food quality have gone downhill, and I won’t be continuing to come to this location.
• BM

  Breanna MayLee

  Feb 10, 2026
  1.0
  This location does not deserve a one-star rating overall, but our recent experience was disappointing. My mom and I came in one morning for breakfast and were helped by an older employee named Cynthia. Unfortunately, her attitude was unprofessional and unwelcoming. When my mom asked how much the bagels cost, Cynthia responded, “Isn’t it on the menu?” Whether the price was listed or not, that was not an appropriate or respectful way to assist a customer. My mom is an older woman with limited vision, and speaking to her that way was unnecessary and disrespectful. Customer service should be about patience and kindness, especially toward customers who may need a little extra help. Dunkin’ Donuts was much more pleasant when Cynthia was not working. Since her return, the service has noticeably declined, and because of this experience, I don’t see myself continuing to come to this location.
• KH

  Key Hernandez

  Feb 7, 2026
  1.0
  I tried to place my my order inside and did not get acknowledged after 5 minutes I give up ( I was the only customer at the counter) I placed a mobile order received my order wrong I tell management and they have a rude attitude if management is acting up I WILL NOT BE BACK another occasion I went through the drive through and tell them I have a mobile order I want one sandwich toasted dark i tell them because there is no option on the app they toast the wrong one dark and then yell at me and tell me I need to put toasted dark in the app the same manager no apologies nothing I don’t feel like a valued customer I feel like a burden and for that I will be going to Starbucks they value me and make me feel welcomed

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