Dunkin'

Reviews

• PT

  Peter Tran

  Dec 30, 2025
  1.0
  I would give this Dunkin 0 stars, if it were possible. The service here is terrible and borderline scammy. I ordered ahead of time via the mobile app. I get to the drive through window and they said “their oven was broken and would not be serve any Donuts.” Does Dunkin even cook their donuts in store?! They then say, “wait, what did you order?” I respond, “munchkins”. And they tell me, “oh, pull up to the drive through window.” I get to the window, and then they tell me, “we don’t have any munckins.” Anyways, they could not fulfill my order but they still charged my card. I have since not been able to get my $20 refunded because Dunkin corporate and this store is putting me through the whole rigamarole. Avoid this place if you want to keep your money.
• MM

  Matt

  Dec 17, 2025
  1.0
  Recently, despite "opening" at 5am, they are too lazy to cook anything and only serve coffee and donuts. This has started happening consistently and I will now I have to find somewhere else to get food before work, likely costing me even more time.
• RC

  Ryan Council

  Nov 15, 2025
  1.0
  This is the second week in a row where they did not have food items. Today, they took my order, but then when we got to the window, they told me that they did not have the items that we were asking for. They tried to swap an apple juice with an orange juice and they revealed to me that they did not have my coffee flavor that I ordered. I believe I overheard one of the staff members also say that they did not have two of the donuts that I had just ordered, so upon that, I asked them to cancel my order. I read the previous comments about the service taking a dive. That is truly unfortunate. It's a nice area and we do a lot of business every Saturday in that area. We ended up driving 2 miles away to another Dunkin Donuts in Winter park that was on point. I hope they get it fixed fast.
• JC

  Joshua Colorado

  Nov 13, 2025
  1.0
  Never has items that you want and has poor customer service, avoid at all costs there’s a better one on Fairview
• NP

  Nancy Pham

  Oct 29, 2025
  1.0
  I placed an order on the app. 1 cereal n milk latte, cold brew with cereal milk and 25 assorted munchkins. We arrive at the drive thru for the lady to tell us that the cereal milk was discontinued. We get our modified drinks and she says “bye”. I was like “ahh. We also ordered munchkins.” She replies “oh. We are out of those” So this location was going to ignore the fact that I bought munchkins and since they were out, they would keep my money and give me nothing. They said I have to dispute it in the app. I won’t go there again. She gives me a receipt with the full charge but I didn’t get all my items.

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