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Dunkin'

3.5
(474 reviews)

Business Details

7067 Narcoossee Rd, Orlando, FL
32822, United States
(407) 987-2991
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7067 Narcoossee Rd, Orlando, FL
32822, United States

Hours

Reviews

3.5
474 reviews
5 stars
205
4 stars
73
3 stars
48
2 stars
31
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about burnt items and stale donuts.

Long Wait Times

Customers frequently noted excessive wait times in both the drive-thru and inside the store, often leading to frustration.

Inconsistent Experience

The overall experience varied greatly, with some customers praising specific employees while others reported consistently poor service.
  • JG
    Juan Galvis
    Feb 4, 2026
    2.0
    Mala atención
  • HS
    Hayley Stoff
    Jan 30, 2026
    3.0
    Hair in the food almost every time
  • TA
    Tonyj Andj1
    Jan 27, 2026
    1.0
    The worse Dunkin’ in the area the stuff is untrained to deal with people for the owner hire some qualified employee before you got your self a huge problems pick up food from the floor and serve it again is unreal and get yelled at when complain !!!
  • CR
    Cinthia Rosario
    Jan 4, 2026
    1.0
    Please teach your employees kindness and respect. It's very rude to ask a question and, when they tell you they don't have what you're looking for, they close the drive-thru window in your face just as you're about to thank them. The girl with the red hair needs to be more polite, and if she doesn't like her job, she should quit.
  • KJ
    Kerven Talyna Janvier
    Jan 2, 2026
    1.0
    Crappy service. My wife was ordering via the mobile app as we were driving into the drive thru. They ask on the intercom how may I take your order. I told them my wife is just finishing ordering on the app. They ignored that and just kept on asking. Then when we ask for the drink to have light ice they ignored and gave no confirmation out of spite. No wonder their reviews are so low. It’s a constant issue.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando is open Monday to Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Orlando offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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