Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Food Quality
Several reviews mentioned cold or poorly prepared food items, including burnt sandwiches and stale donuts.
Long Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the store, often exceeding reasonable expectations.
Inconsistent Experience
The quality of service and product varied significantly, with some customers praising specific employees while others reported consistently negative experiences.
CR
Cinthia Rosario
Jan 4, 2026
1.0
Please teach your employees kindness and respect. It's very rude to ask a question and, when they tell you they don't have what you're looking for, they close the drive-thru window in your face just as you're about to thank them. The girl with the red hair needs to be more polite, and if she doesn't like her job, she should quit.
KJ
Kerven Talyna Janvier
Jan 2, 2026
1.0
Crappy service. My wife was ordering via the mobile app as we were driving into the drive thru. They ask on the intercom how may I take your order. I told them my wife is just finishing ordering on the app. They ignored that and just kept on asking. Then when we ask for the drink to have light ice they ignored and gave no confirmation out of spite. No wonder their reviews are so low. It’s a constant issue.
MM
Mandy X (Memex)
Dec 18, 2025
2.0
I'll skip this one from now on and go to the next one I pass. Five minutes passed in the drive thru without so much as a word. I told them I had an online order. I eventually got to the window and they told me they were out of Munkin's. I was offered one donut to replace the 10 Munkin's I ordered. One donut. That's ridiculous. I asked for my money back which took 10 minutes. If you are in a rush, don't go to this one.
GM
Griselle Pagan Morales
Dec 14, 2025
1.0
I ordered a large coffee with 3 creams, when I go to the window the young lady hand me ver a medium coffee, I let her know and she says ok I’ll let them know. She comes back in two seconds and i already knew that they put the same coffee in a large cup which exactly how it tasted. All I have to say that is very disrespectful to a paying customer.
MJ
Ms Joy
Dec 7, 2025
4.0
This dunkin is much better than the one on Semoran. My latte is alway perfect. Rich flavor and not watered down
What are the regular opening hours of Dunkin' in Orlando, FL?
Dunkin' in Orlando is open Monday to Saturday from 4:00 AM to 9:00 PM, and on Sunday from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' Orlando offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' Orlando?
Dunkin' Orlando serves breakfast, lunch, and brunch.
What specialty items does Dunkin' Orlando offer?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any seasonal or special drinks currently available at Dunkin'?
Yes, Dunkin' is featuring holiday drinks such as the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for convenient ordering.
Do customers have the option to order Dunkin' products via mobile apps?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android to enjoy a fast grab and go experience.
Which nearby places could I visit before or after my stop at Dunkin'?
Nearby places include Gold Park Orlando, where you can enjoy outdoor time and concerts; Mattress Firm for shopping; and several beauty salons and spas such as Elizabeth Colon and Salon Lofts for relaxation.
Are there dining options near Dunkin' Orlando for other meal choices?
Yes, nearby dining options include Zaxby's for fast chicken meals, Pollo Campero for casual dining, McDonald's for burgers and fast food, and Chipotle Mexican Grill for Mexican cuisine.
How can I easily reach the Dunkin' location or travel around the area?
You can use Golden Touch Transportation, a nearby limo and transportation service, to conveniently reach Dunkin' or explore the local area.