Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
469 reviews
5 stars
236
4 stars
66
3 stars
42
2 stars
30
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are reported as rude and unprofessional.
Speed of Service
Many customers experienced long wait times, particularly in the drive-thru, with reports of inefficiency and understaffing.
Food Quality
The quality of food and drinks varies significantly, with some customers enjoying their orders while others report issues like incorrect items and poor taste.
Cleanliness
Several reviews mention unsanitary conditions and a lack of cleanliness in the store, contributing to a negative experience.
Operational Issues
Customers frequently noted problems with the store's hours, including locked doors during business hours and being out of stock on popular menu items.
- APAnh Phạm4 days ago5.0The BEST matcha latte I’ve ever had at Dunkin’!! 🤩 The lady who made my drink was so sweet and kind. Their donut was great, and everyone there was super friendly. I don’t know why this location has so many bad reviews but I’d give them 10 stars if I could!
- CBCaitlyn BurrussNov 14, 20255.0Amy and her crew are always amazing whenever I stop by at night before work. Such positive energy and wonderful attitude. Very attentive. Will definitely be coming back to this Dunkin just for them. Keep up the great work!
- PMPerry McIntyreNov 14, 20255.0The customer service was truly amazing. We were in a rush and they handled everything with great care. both Amy and Keijuan went above and beyond for us!
- JVJeremy VelezNov 14, 20255.0Shout out the night crew. Kiwon and Amy provided excellent customer service. Our drinks were excellent and the location it self was very nice and clean. 10/10 would recommend
- SJShannon JonesNov 4, 20251.0I come to this shop sometimes on my way to work, and this morning with my kids I had the worst experience and I wouldn’t recommend this location to anyone. I don’t even write reviews but to be this disgusting in front of kids is crazy to me. I was rushed through my order, and the guy who seemed to be a supervisor was very rude and obnoxious the whole time. Sucking his teeth at me waving his hands and just being a deplorable disgusting human. Like go to school if you don’t like your job, but don’t be rude to your customers especially while kids are paying attention. I didn’t say nothing because I was with my kids, but I hope next time the team can work on better customer service because that was not it. Go to a different location this location is trash, and I will not be returning.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 801 Lee Rd, Orlando, FL?
Dunkin' at 801 Lee Rd, Orlando, FL is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What are some of the specialty items I can find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with seasonal offerings like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
Is Wi-Fi available at Dunkin' on Lee Rd?
Yes, Dunkin' provides free Wi-Fi for customers at this location.
Are there any coffee shops near Dunkin' at 801 Lee Rd?
Yes, nearby coffee shops include Foxtail Coffee and another Dunkin' location, offering more options for coffee lovers in the area.
What restaurants can I visit near Dunkin' for a meal after my coffee?
Nearby restaurants include La Campana Mexican and Seafood Restaurant, Colemans Pizza, The Sicilian Restaurant and Pizzeria, and Christner's Prime Steak & Lobster.
Where can I find automotive services near Dunkin' on Lee Rd?
Automotive services nearby include 365 Auto Rentals LLC, Orlando Luxury Auto Spa, Wheel Unik & Accessories, and Firestone Complete Auto Care.
Does Dunkin' on Lee Rd serve breakfast and lunch?
Yes, Dunkin' serves breakfast, lunch, and brunch, providing a variety of baked goods and beverages throughout the day.