Dunkin'

3.7
482 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
801 Lee Rd, Orlando, FL
32810, United States

Hours

Reviews

3.7
482 reviews
5 stars
246
4 stars
66
3 stars
42
2 stars
31
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Amy and RJ, highlighting their positive interactions.

Speed of Service

While some reviews noted slow service, many customers appreciated the quick and efficient handling of orders, especially during busy hours.

Order Accuracy

Several customers reported issues with incorrect orders and poor listening skills from staff, leading to dissatisfaction.

Cleanliness and Quality

Feedback varied on cleanliness and food quality, with some praising the freshness and taste, while others reported unsanitary conditions and stale food.

Staffing Issues

Multiple reviews mentioned understaffing, leading to long wait times and frustration among customers.
  • CT
    Crissel Torres
    Dec 19, 2025
    5.0
    Amy is an amazing member of the team of this Dunkin, her customer service was above and beyond. Thank you for what you do.
  • BN
    Brigitte Navarro
    Dec 12, 2025
    5.0
    I would just like to say that the team they have right now at this location is great! My iced cappuccino is always made to spec no lazy just spoon mixing it. The hash browns are cooked to perfection not too crispy like other locations and the actually toast my bagel how I ask for it. You can bet you I will be stopping here every time I drop my son off to school. Thank you team!
  • RH
    Rebeckah Howze
    Dec 12, 2025
    5.0
    I have a strange but fairly simple Dunkin coffee order and this is the ONLY Dunkin in Central Fl I’ve been to that gets it right every time. This will for sure be my regular spot from now on. Made this pregnant girls day two days in a row 🙌🏽
  • MS
    Meghan Peer Recovery Support Specialists
    Dec 11, 2025
    1.0
    was overcharged because the cashier did not listen and repeat order back then was given the wrong order because my order was not repeated back to me.
  • CC
    cavig1960
    Dec 10, 2025
    5.0
    Been loving on dunkin' donuts for many years now. But the location at 801 Lee road is my new favorite. Service is great The lady behind the counters name is Amy who is always greeted me with a smile and always asked how I'm doing and always made me feel welcome. So I've been going out of my way to continue to go to this particular one highly recommend it. Thanks Amy

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 801 Lee Rd, Orlando, FL?

Dunkin' at 801 Lee Rd, Orlando, FL is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services at this location.