Dunkin'

3.5
603 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5422 N Orange Blossom Trl, Orlando, FL
32810, United States

Hours

Reviews

3.5
603 reviews
5 stars
262
4 stars
99
3 stars
53
2 stars
50
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, unhelpful, and lacking basic manners.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drink preparations.

Cleanliness

Several customers expressed concerns about the cleanliness of the location, including unsanitary conditions and poorly maintained facilities.

Management Issues

Frequent mentions of poor management practices, including lack of oversight and inadequate staff training, contributed to negative experiences.

Inconsistent Quality

Customers noted variability in product quality, particularly with drinks and food items, leading to dissatisfaction.
  • LC
    Lisa Claxton
    1 day ago
    3.0
    I haven't been to this location in a while. Usually, the service is awesome. However, today was far from awesome. The young lady at the window made us feel like we were bothering her. We asked a detailed question, and her response was, "Yeah." She had us pull forward because they had to make our sandwiches. Not a problem. Looking at the receipt, we were only charged for one of our sandwiches. I went inside to let them know. It was only 3 people working. While inside, I learn they had no croissants left. Thanks to the young man saying something I was able to find this out. First impressions mean so much. I think the young lady who was in the window made the experience enough not to return for a while.
  • MW
    Moe Wash
    Dec 30, 2025
    5.0
    Great customer service
  • LB
    Leon Brown
    Nov 20, 2025
    1.0
    The workers here either don’t care or don’t know how to work with pace and the management doesn’t care
  • SL
    Shelly Lamar
    Nov 15, 2025
    1.0
    I took my daughter here and she got food poisoning i though it was from somewhere else but I came here yesterday and i have food poisoning now I don't think this location is clean
  • AS
    Ashley Suarez
    Nov 12, 2025
    1.0
    Had to change my coffee 3 times & it still came out the wrong way. I ordered mini bagels it was still cold! I ordered a plain bagel with cream cheese didn’t even get cream cheese. Very disappointed with this location and the staff they clearly not training employees correctly. Wasted time and money for something that was simply gross ! Do better

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orlando, FL?

Dunkin' is open Monday to Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.