Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor customer service, with staff being rude, unhelpful, and lacking basic manners.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drink preparations.
Cleanliness
Several customers expressed concerns about the cleanliness of the location, including unsanitary conditions and poorly maintained facilities.
Management Issues
Frequent mentions of poor management practices, including lack of oversight and inadequate staff training, contributed to negative experiences.
Inconsistent Quality
Customers noted variability in product quality, particularly with drinks and food items, leading to dissatisfaction.
LC
Lisa Claxton
1 day ago
3.0
I haven't been to this location in a while. Usually, the service is awesome. However, today was far from awesome. The young lady at the window made us feel like we were bothering her. We asked a detailed question, and her response was, "Yeah." She had us pull forward because they had to make our sandwiches. Not a problem. Looking at the receipt, we were only charged for one of our sandwiches. I went inside to let them know. It was only 3 people working. While inside, I learn they had no croissants left. Thanks to the young man saying something I was able to find this out. First impressions mean so much. I think the young lady who was in the window made the experience enough not to return for a while.
MW
Moe Wash
Dec 30, 2025
5.0
Great customer service
LB
Leon Brown
Nov 20, 2025
1.0
The workers here either don’t care or don’t know how to work with pace and the management doesn’t care
SL
Shelly Lamar
Nov 15, 2025
1.0
I took my daughter here and she got food poisoning i though it was from somewhere else but I came here yesterday and i have food poisoning now I don't think this location is clean
AS
Ashley Suarez
Nov 12, 2025
1.0
Had to change my coffee 3 times & it still came out the wrong way. I ordered mini bagels it was still cold! I ordered a plain bagel with cream cheese didn’t even get cream cheese. Very disappointed with this location and the staff they clearly not training employees correctly. Wasted time and money for something that was simply gross ! Do better
What are the operating hours of Dunkin' in Orlando, FL?
Dunkin' is open Monday to Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What can I find on the holiday menu at Dunkin'?
The holiday menu includes the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience, including through the Apple and Android app stores.
What type of food and drinks does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location offers a drive-thru service for added convenience.
Does Dunkin' in Orlando offer free Wi-Fi and accept credit card payments?
Yes, they provide free Wi-Fi and accept both debit and credit card payments.
What nearby places can I visit after grabbing coffee at Dunkin'?
After visiting Dunkin', you can explore nearby places such as Taco Bell for a meal, Triple Threat Hair Salon for beauty services, or Chase Bank for banking needs.
Are there other coffee or donut shops near this Dunkin' location?
Yes, there are nearby places like another Dunkin' Donuts and other coffee shops close to this location.
How can nearby mobile phone stores like T-Mobile and Boost Mobile be useful for customers visiting Dunkin'?
Customers visiting Dunkin' can conveniently access mobile services or accessories at nearby stores like T-Mobile and Boost Mobile during their trip.