Dunkin'

3.5
584 reviews
Decked Out Lattes
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Business Details

7707 E Colonial Dr, Orlando, FL
32807, United States
(407) 369-9811
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7707 E Colonial Dr, Orlando, FL
32807, United States

Hours

Reviews

3.5
584 reviews
5 stars
273
4 stars
78
3 stars
49
2 stars
39
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers feeling ignored or disrespected.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Staffing Issues

Several reviews mentioned that the location is often understaffed, leading to long wait times and overwhelmed employees.

Product Quality

Customers frequently complained about stale or poorly prepared food and drinks, indicating a decline in product quality.

Cleanliness and Environment

While some customers noted cleanliness, others pointed out issues with the overall atmosphere and employee professionalism.
  • JM
    Jorge Matos
    Nov 5, 2025
    5.0
    I was here this morning, and we were very well attended by the three Hispanic ladies — they were fast, friendly, efficient, and kind. Congratulations to this amazing team!
  • YA
    Yaira Alexis
    Nov 5, 2025
    1.0
    Just take the drive to the next Dunkin' They will mess up your order and not take accountability. Matter of a fact they will treat you like crap for asking for your receipt. And the girl who is working drive thru was definitely under the influence of something or hung over , exactly why the line was long and their missing items out of people order. Pleaseeeeeee fix this I use to come here alll the time!
  • KS
    keybo Suave
    Nov 4, 2025
    1.0
    Becareful when asking for anything extra to be added to you food, since they most of the time skip that and now you paying extra for nothing. Also around the time 9am-12pm be weary there two females who work there when together, forget it, customer service is out the window and no care in the world. You are invading there private domain. When they are not together. It's 50/50. It's tough out there, but everyone that goes to order are different individuals. Please act accordingly and stay safe. Attitude is NOT something that sould be serve.
  • TA
    TURAN ATES
    Nov 1, 2025
    1.0
    Such an awful service with attitude towards you. Will never buy anything from that store.
  • IR
    Iliana Restrepo
    Oct 19, 2025
    1.0
    the workers at this location were so nasty and rude. while I understand they may busy on a Sunday morning (shocker) that does not give them the right to speak to give customers a nasty and stank attitude. they could say things like good morning, thank you, be right with you etc. unbelievable.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7707 E Colonial Dr, Orlando, FL?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.