Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and lack of urgency from staff.
Product Availability
Customers frequently reported that popular items, including drinks and donuts, were often unavailable or incorrectly prepared.
Staff Friendliness
While some customers praised specific employees for their friendliness and helpfulness, many others noted a general trend of unfriendly service.
Food Quality
Several reviews mentioned issues with food quality, including burnt items and incorrect orders, leading to dissatisfaction.
Cleanliness
A few customers appreciated the cleanliness of the store, contrasting with others who reported poor management and service.
HD
Heather Hatcher Dunn
6 days ago
1.0
Well, if you want your food and drink order completely wrong or burnt beyond recognition, this is your place. I ordered a large sugar-free vanilla latte and and avocado toast. The toast was burned black across the surface and still cold on the bottom. An impressive feat! I went back up to the counter and asked if they could remake it...the lady grudgingly agreed and asked if I wanted it lightly toasted. I replied that I just didn't want it burnt. I should have known something was up when it was ready less than 2 minutes later...I opened it up and they had just slathered the "avocado" mixture on a completely UN-toasted piece of bread. At that point my drink order finally came up...Regular, not sugar free. And it tasted like they just pumped three shots of regular creamer in with a single shot of vanilla. At this point, I just gave up and grabbed my avocado bread and barely-vanilla late and left. Oh, and don't forget the insanely slippery floor in the hallway leading to the bathroom that felt like it was covered in either soap or oil. And the fact that you have to rely on one of the rude, apathetic employees to open said bathroom. I'd give them zero stars if possible...but sadly that's not an option.
LL
lex
Jan 19, 2026
2.0
Every time I order a frozen coffee they don’t have it available, maybe make it a point to where the item shows unavailable in the app? Because I’m paying more for a frozen coffee just to get there and get an iced coffee that is so dark and bitter. I had to ask for extra creamer because what the hell.
MF
Michael Fraley
Jan 8, 2026
5.0
Special thanks to Myesha for ensuring my order was made to perfection. Love the staff at this location, they are very friendly and assistive.
RR
ruskin1449
Jan 2, 2026
1.0
Terrible service..
Ordered my drink through the drive thru when I arrived at the window they had a cold drink waiting while I ordered a hot, however the employee at the window told them it's supposed to be hot. I patiently waited for it, got my "hot" drink when we tried it, it was warm. The drink they made fold they gave it back to me tried to warm it up with ice and all so now it's watered down. Upset now I have to park and do inside when I walk in the door the lady at the register said oh it wasn't hot enough. By that statement alone I already knew that she did not remake my coffee. So to make sure she remained my coffee properly I had to stand there and watch her lo and behold I saw the cold drink what they try to give me half empty which confirmed that the tried to warm up my cold drink and give it to me. There was no sense of urgency to make it right I had to wait until she finished the previous orders very terrible service from a Dunkin Donuts I am highly disappointed
KV
Kerla Vasquez
Dec 18, 2025
1.0
I will never come to this location the service is really bad the female are rude and the late is bad
What are the operating hours of Dunkin' in Orlando, FL?
Dunkin' in Orlando is open Monday through Friday from 4:00 AM to 9:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What seasonal drinks can I try at Dunkin' during the holiday season?
You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season at Dunkin'.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play Store for faster service.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What are some nearby places I can visit after grabbing coffee at Dunkin'?
After Dunkin', you can visit nearby places such as Pelé Soccer HQ for sports activities, Summit Pet Products if you're shopping for pet supplies, or Window Classics for home improvement needs.
If I need gas or convenience items near Dunkin', where should I go?
RaceTrac gas station and convenience store is close to Dunkin', providing easy access to fuel and quick shopping.
Are there medical supply or mobility equipment stores near Dunkin'?
Yes, ScooterBug Orlando is nearby, offering medical supplies and mobility equipment, which can be convenient if you need these services before or after your visit to Dunkin'.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both credit and debit card payments, ensuring easy and secure transactions.
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