Dunkin'

3.7
377 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
250 Sand Lake Rd, Orlando, FL
32809, United States

Hours

Reviews

3.7
377 reviews
5 stars
188
4 stars
59
3 stars
29
2 stars
23
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and lack of flexibility in accommodating requests.

Food Quality

While some customers enjoyed fresh donuts and good coffee, others complained about burnt food and items being unavailable.

Cleanliness

Some reviews praised the cleanliness of the store, while others noted poor management and disorganized service.
  • MF
    Michael Fraley
    4 days ago
    5.0
    Special thanks to Myesha for ensuring my order was made to perfection. Love the staff at this location, they are very friendly and assistive.
  • RR
    ruskin1449
    Jan 2, 2026
    1.0
    Terrible service.. Ordered my drink through the drive thru when I arrived at the window they had a cold drink waiting while I ordered a hot, however the employee at the window told them it's supposed to be hot. I patiently waited for it, got my "hot" drink when we tried it, it was warm. The drink they made fold they gave it back to me tried to warm it up with ice and all so now it's watered down. Upset now I have to park and do inside when I walk in the door the lady at the register said oh it wasn't hot enough. By that statement alone I already knew that she did not remake my coffee. So to make sure she remained my coffee properly I had to stand there and watch her lo and behold I saw the cold drink what they try to give me half empty which confirmed that the tried to warm up my cold drink and give it to me. There was no sense of urgency to make it right I had to wait until she finished the previous orders very terrible service from a Dunkin Donuts I am highly disappointed
  • KV
    Kerla Vasquez
    Dec 18, 2025
    1.0
    I will never come to this location the service is really bad the female are rude and the late is bad
  • AC
    Angelina Correa
    Dec 7, 2025
    1.0
    Bagel over cooked and put too much cream cheese when I said lightly!
  • LL
    lex
    Nov 4, 2025
    5.0
    I love this dunkin always gets my drink right always delicious every drive thru person is so nice i come here so often 🥰 always has my drink ready when i order

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando is open Monday through Friday from 4:00 AM to 9:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.