Location.com logo
Brand Certified

Dunkin'

3.7
(380 reviews)

Business Details

250 Sand Lake Rd, Orlando, FL
32809, United States
(386) 215-0105
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
250 Sand Lake Rd, Orlando, FL
32809, United States

Hours

Reviews

3.7
380 reviews
5 stars
189
4 stars
59
3 stars
29
2 stars
24
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and lack of urgency from staff.

Product Availability

Customers frequently reported that popular items, including drinks and donuts, were often unavailable or incorrectly prepared.

Staff Friendliness

While some customers praised specific employees for their friendliness and helpfulness, many others noted a general trend of unfriendly service.

Food Quality

Several reviews mentioned issues with food quality, including burnt items and incorrect orders, leading to dissatisfaction.

Cleanliness

A few customers appreciated the cleanliness of the store, contrasting with others who reported poor management and service.
  • HD
    Heather Hatcher Dunn
    6 days ago
    1.0
    Well, if you want your food and drink order completely wrong or burnt beyond recognition, this is your place. I ordered a large sugar-free vanilla latte and and avocado toast. The toast was burned black across the surface and still cold on the bottom. An impressive feat! I went back up to the counter and asked if they could remake it...the lady grudgingly agreed and asked if I wanted it lightly toasted. I replied that I just didn't want it burnt. I should have known something was up when it was ready less than 2 minutes later...I opened it up and they had just slathered the "avocado" mixture on a completely UN-toasted piece of bread. At that point my drink order finally came up...Regular, not sugar free. And it tasted like they just pumped three shots of regular creamer in with a single shot of vanilla. At this point, I just gave up and grabbed my avocado bread and barely-vanilla late and left. Oh, and don't forget the insanely slippery floor in the hallway leading to the bathroom that felt like it was covered in either soap or oil. And the fact that you have to rely on one of the rude, apathetic employees to open said bathroom. I'd give them zero stars if possible...but sadly that's not an option.
  • LL
    lex
    Jan 19, 2026
    2.0
    Every time I order a frozen coffee they don’t have it available, maybe make it a point to where the item shows unavailable in the app? Because I’m paying more for a frozen coffee just to get there and get an iced coffee that is so dark and bitter. I had to ask for extra creamer because what the hell.
  • MF
    Michael Fraley
    Jan 8, 2026
    5.0
    Special thanks to Myesha for ensuring my order was made to perfection. Love the staff at this location, they are very friendly and assistive.
  • RR
    ruskin1449
    Jan 2, 2026
    1.0
    Terrible service.. Ordered my drink through the drive thru when I arrived at the window they had a cold drink waiting while I ordered a hot, however the employee at the window told them it's supposed to be hot. I patiently waited for it, got my "hot" drink when we tried it, it was warm. The drink they made fold they gave it back to me tried to warm it up with ice and all so now it's watered down. Upset now I have to park and do inside when I walk in the door the lady at the register said oh it wasn't hot enough. By that statement alone I already knew that she did not remake my coffee. So to make sure she remained my coffee properly I had to stand there and watch her lo and behold I saw the cold drink what they try to give me half empty which confirmed that the tried to warm up my cold drink and give it to me. There was no sense of urgency to make it right I had to wait until she finished the previous orders very terrible service from a Dunkin Donuts I am highly disappointed
  • KV
    Kerla Vasquez
    Dec 18, 2025
    1.0
    I will never come to this location the service is really bad the female are rude and the late is bad

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando is open Monday through Friday from 4:00 AM to 9:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: