Dunkin'

3.4
389 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9985 Tagore Pl, Orlando, FL
32827, United States

Hours

Reviews

3.4
389 reviews
5 stars
167
4 stars
65
3 stars
29
2 stars
30
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with mobile orders and drive-thru service.

Speed of Service

Numerous reviews highlighted long wait times both in-store and at the drive-thru, with some customers reporting waits of over 20 minutes.

Management Issues

Several reviews pointed to poor management and staffing problems, leading to inconsistent service and operational challenges.

Cleanliness and Environment

The location is generally noted for being clean and well-organized, although some customers reported issues with the overall atmosphere and employee attitudes.
  • BL
    Brandon Litt
    Nov 14, 2025
    1.0
    If you feel like waiting for 20 mins for your stale donuts, soggy food, and bland coffee, head over. The teenagers who are put in charge daily don’t care at all. Better to drive elsewhere if you want good service.
  • SG
    Sofia Gonzalez
    Nov 12, 2025
    1.0
    This location has made several mistakes with my orders on different visits. Yet I’ve continued to come because of the location. After today, I will never be returning. I found a piece of hair in my breakfast sandwich. I attempted to call the store several times to report what I found since I was already on the 417 and could not get anyone to answer.
  • GD
    Gigi Diaz75
    Oct 27, 2025
    5.0
    My first time in this store and Omg what a great costumer service experience I had with the two young man’s that were on schedule thank you guys keep the good work. I hope management read this and congratulate them lots of time management tent to forget to thank there employees when they do good job it motivate them to continue doing good. I will be going back🙂
  • AS
    Ammara S
    Oct 24, 2025
    3.0
    The service at this Dunkin' used to be good. I’ve worked fast food before so i understand mistakes are made sometimes, but the last few times i’ve been here the staff gets my order wrong every single time. And one of the female managers service is unprofessional. I’ll be going to a different location moving forward.
  • TM
    Tom Moscato
    Oct 18, 2025
    5.0
    My daughter and I visit this location daily and are absolutely thrilled about the new management! Jahaira has made a significant impact on overall operations. Orders are created accurately, the staff is always friendly and the drive-thru has been amazing. Prior to her arrival, it was not good at all! Please keep the continuity of this team!

Frequently Asked Questions About Dunkin'

What are the store hours for Dunkin' in Orlando, FL?

Dunkin' in Orlando is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.