Dunkin'

3.4
401 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9985 Tagore Pl, Orlando, FL
32827, United States

Hours

Reviews

3.4
401 reviews
5 stars
170
4 stars
65
3 stars
30
2 stars
30
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and unhelpful.

Order Accuracy

Numerous customers experienced issues with incorrect orders, both in-store and through mobile orders, leading to frustration and dissatisfaction.

Wait Times

Many reviews highlighted long wait times in both the drive-thru and inside the store, often exacerbated by understaffing.

Cleanliness and Environment

Some customers noted that the location was clean and well-organized, while others reported unsanitary conditions and disorganization.

Management Issues

Several reviews pointed to poor management and lack of training as contributing factors to the service and order accuracy problems.
  • WG
    Waheed Gul
    Jan 2, 2026
    3.0
    Placed order for 4 bagels and 6 donuts.. I had to repeat my order like 4 times and still the cashier took order for only 3 bagel. We found out when the bagels were ready. Why is it so difficult for cashier not to understand the order. Perhaps these kids working there had party too much the New Year Eve and still was knocked out with their drinks.
  • SS
    Shadord
    Dec 25, 2025
    5.0
    This was a great experience i came here to get donuts for my family since its christmas and the employees there were so sweet and caring they didnt have the donuts i wanted but they helped me choose the better ones and even gave me 6 free for christmas im definitely going to be back
  • CC
    Christopher
    Dec 25, 2025
    1.0
    This was honestly one of the worst experiences I’ve ever had at a Dunkin. I ordered my food online, paid for it, drove all the way there just to be told they “don’t have any food” and can’t give me what I ordered. Then they tell me they can’t refund me because there’s no manager until tomorrow. So I’m just supposed to lose my money? That’s ridiculous and feels like straight up theft. I left with nothing after paying, and no one there seemed to care. This place is a joke and I won’t be coming back.
  • IH
    Isabela Heloany
    Dec 23, 2025
    1.0
    After ordering through the app and paying for my food, I get to the drive-thru just for the worker to look at me and say. We can't make anything that you ordered. Said that some things were frozen and was out of many things. Didn't give me my money back and made me call an number that their box is so full, the call didn't even went through. Made me pay and get no food.
  • VB
    Vale B
    Dec 21, 2025
    1.0
    I’ve lived in the area for many years and never had an issue at this location until today. My entire order was wrong. My bacon, egg, and cheese sandwich came with only cheese. When I asked for it to be fixed, they added small pieces of bacon with barbecue sauce, which is not how it’s supposed to be made. Both drinks were incorrect and tasted like old milk. I ended up asking for a refund. There were also about 10 people in the back just talking and eating while only one person was working.

Frequently Asked Questions About Dunkin'

What are the store hours for Dunkin' in Orlando, FL?

Dunkin' in Orlando is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.