Dunkin'

3.6
759 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5297 S Semoran Blvd, Orlando, FL
32822, United States

Hours

Reviews

3.6
759 reviews
5 stars
373
4 stars
111
3 stars
64
2 stars
47
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and unsanitary conditions.

Order Accuracy

Numerous complaints were made about incorrect orders and poor food quality, including stale donuts and cold sandwiches.

Staffing Issues

Customers noted long wait times and poor service due to insufficient staffing, especially during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and the quality of certain food items.
  • BV
    Blondie Vazquez
    2 days ago
    3.0
    Ordered the peppermint mocha latte with almond milk along with breakfast menu items. I received an Iced version and hen I asked why I got an iced when I didn’t say iced the cashier rudely stated well it comes iced and hot and you didn’t say hot.. excuse me but is it just me or should drinks always be assumed hot unless it is mentioned iced? Anyway they fixed it and I left. She didn’t apologize. She had no smile on her face the whole time none of the staff did. Funny thing is I saw on the wall a phrase geared toward the employees that said “wow every customer every time” they definitely wowed me but not in a positive manner that’s for sure.
  • JJ
    Jon
    5 days ago
    1.0
    Rude in the morning. The Spanish lady
  • SM
    Susan Mims
    Nov 14, 2025
    3.0
    Asked for 2 medium Iced Mocha Latte drinks with light ice. The drinks were not full - short of full by about an inch of liquid.
  • JR
    Jeff Rogero
    Nov 12, 2025
    1.0
    This location is out of something at least 50% of the time. They are also perennially understaffed and so service is slow (not fault of staff). Find another Dunkin in the area, there are lots.
  • JR
    jamie radaker
    Nov 8, 2025
    3.0
    This used to be my favorite location. Missing the girl with the fun earrings. My sandwich the past couple visits had limp bacon and the croissant was not toasted it was just warmed. They even forgot my donut on my last visit.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5297 S Semoran Blvd, Orlando, FL?

Dunkin' is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.