Dunkin'

3.6
764 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5297 S Semoran Blvd, Orlando, FL
32822, United States

Hours

Reviews

3.6
764 reviews
5 stars
376
4 stars
111
3 stars
64
2 stars
48
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and poorly made drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.

Staffing Issues

Customers frequently noted that the location was understaffed, leading to long wait times and poor service.

Food Quality

There were complaints about the quality of food, including stale donuts and poorly prepared sandwiches.
  • IC
    iisha clements
    5 days ago
    2.0
    I ordered an ice coffee with "2 pumps of sugar"..... I guess I needed to specifically say liquid sugar for my iced coffee. After I handed it back to be corrected, they just added liquid sugar on top of the granulated sugar. Absolutely disgusting, I had to get out of the drive thru line and come inside. I wanted to make sure it was completely remade. Please stop putting granulated sugar in iced coffee, unless customers request.
  • MO
    Mike O
    Dec 22, 2025
    1.0
    What a lame store. Very rude. Out of half of your drinks at 8 in the morning. Super slow.
  • KN
    Karen Navarro
    Dec 19, 2025
    1.0
    Went just now and the lady didn’t know what was a pup cup and treat me like I was lying, super rude and ignorant!
  • BD
    Bob DePino
    Nov 30, 2025
    5.0
    Best Dunkins around here, zero wait, friendly staff.
  • BV
    Blondie Vazquez
    Nov 22, 2025
    3.0
    Ordered the peppermint mocha latte with almond milk along with breakfast menu items. I received an Iced version and hen I asked why I got an iced when I didn’t say iced the cashier rudely stated well it comes iced and hot and you didn’t say hot.. excuse me but is it just me or should drinks always be assumed hot unless it is mentioned iced? Anyway they fixed it and I left. She didn’t apologize. She had no smile on her face the whole time none of the staff did. Funny thing is I saw on the wall a phrase geared toward the employees that said “wow every customer every time” they definitely wowed me but not in a positive manner that’s for sure.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5297 S Semoran Blvd, Orlando, FL?

Dunkin' is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.