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Dunkin'

3.8
(1074 reviews)

Business Details

2000 S Orange Ave, Orlando, FL
32806, United States
(689) 698-1045
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2000 S Orange Ave, Orlando, FL
32806, United States

Hours

Reviews

3.8
1,074 reviews
5 stars
542
4 stars
170
3 stars
115
2 stars
58
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for their friendliness, while others are criticized for rudeness and lack of attentiveness.

Order Accuracy

Many customers reported issues with incorrect orders and poor attention to detail, leading to dissatisfaction.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the store, including dirty tables and restrooms.

Product Quality

Customers expressed disappointment with the quality of food and drinks, mentioning stale donuts and weak coffee.

Location Issues

The location's atmosphere is affected by its proximity to the Pulse nightclub memorial, which some customers find uncomfortable.
  • AR
    Aliya Rivera
    2 days ago
    1.0
    I am writing to express my extreme dissatisfaction with the service I received at the Dunkin' drive-through on February 3, 2026, around 2:00 AM. Upon arriving, I found no one answering the drive-through, despite it being a 24-hour location. After circling around, I still received no response. I proceeded to the window, where I saw an employee walk by without acknowledging me. After waiting for about 15 minutes, I placed an online order, assuming that would prompt some action. To my dismay, my partner later found an associate asleep on a table in the lobby. After knocking on the door, an employee finally began to make my coffee. When I asked for the manager's name to file a complaint, no one would provide it. I even asked the lady who came to the window, whom I've always found to be sweet, if she allows her associates to sleep on the clock, but received no response. I was even threatened with jail time for recording the conversation, despite the fact that my dash cam automatically records everything. As an everyday Dunkin' customer, and a loyal patron of this particular location, I find this situation unacceptable. I arrived around 2:00 AM and didn't leave until 2:40 AM, being the only car there the entire time. I urge management to review the security footage from 2:17 AM on February 3, 2026, to verify my account. I expect a prompt and satisfactory resolution to this matter. From the time of this incident until now, I have hesitated to write this review, as my intention is not to cause anyone to lose their job. However, this is the second time I have experienced such an issue at this same location, and I have higher expectations for Dunkin’.
  • CH
    Cathy H
    Feb 13, 2026
    5.0
    Nice service
  • CT
    Cierra Tatum
    Feb 11, 2026
    1.0
    They move so fast is the reason they make simple mistakes, literally reading my order and still getting it wrong twice, my matcha was nothing but oat milk and because I said light ice they fill my matcha with extra oat milk to fill up the cup smh. I asked for less ice not blended ice. And my breakfast sandwich was so sloppy I won’t be back
  • MS
    Miguel Angel Sanabria
    Feb 6, 2026
    5.0
    This is my go to like everyday. Love the people and the service here.
  • RC
    Rina Constantino
    Jan 30, 2026
    5.0
    The Macha is amazing here

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2000 S Orange Ave, Orlando, FL?

Dunkin' is open 24 hours a day, 7 days a week at this location.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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