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Dunkin'

3.7
(299 reviews)

Business Details

(407) 270-6370
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8014 Conroy Windermere Rd, Orlando, FL
32835, United States

Hours

Reviews

3.7
299 reviews
5 stars
153
4 stars
37
3 stars
27
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty floors and tables, which negatively impacted their dining experience.

Food Consistency

While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders and the quality of items, such as stale donuts and poorly made sandwiches.

Staffing Issues

Several reviews noted that the location is often understaffed, leading to slow service and increased customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions at times.
  • KH
    Katie Harding
    3 days ago
    2.0
    I actually tried to go through Dunkin's site to leave feedback about this location bc I wasn't trying to "shame" them w a public review, but they made that process way too difficult so I'm defaulting to commenting here. First thing I noticed when I opened the door was the entire place smelled like really bad B.O. I thought it was possibly a result of one of the customers inside, so I wasn't necessarily going to hold it against the restaurant, decided to stay & order anyway. Noticed the employee was filling the coffee cups w a LOT of cream (about 40/60) so I ordered a large iced coffee so I could be sure to still get the amount of coffee I desired rather than trying to debate about how much cream I wanted. Also got a donut to-go. Donut was fine, tasted like a normal dunkin. Interaction w employee was good, he was clear and friendly and efficient. No complaints about the staff. The coffee was off. My first experience w the dunkin "taps" that now seem to be standard in their stores, but the coffee sort of tasted like cleaning fluid. I've always liked Dunkin coffee, but despite ordering a large I threw it out after a few sips and got another coffee elsewhere in the shopping center. Chalked it up to the overall cleanliness of this location, which I will not be returning to.
  • JB
    jaleesa burns
    Jan 8, 2026
    1.0
    Me and my girlfriend came in for breakfast and we were waiting for a long time aswell as the person in front of us. The girl hears us come in and continues to sit on her phone.
  • BS
    Badar Siddiqi
    Dec 14, 2025
    4.0
    Prompt and friendly service. Food quality was average and acceptable. It seems coffee prices have gone up quite a bit.
  • PW
    Paul Walker
    Dec 7, 2025
    4.0
    Food was great...Will definitely be back because its on the way to Church and very convenient and clean.
  • WW
    Will O (Willywillss)
    Oct 28, 2025
    1.0
    Guy messed up my stuff 3 times and couldn't understand... maybe it's because he was trying to make 3 drinks with a line of people but that didn't stop him from continuing his FaceTime call with his friend just laughing and cutting up.... manager ???

Brand Certified Facts from Dunkin'

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Certified February 22, 2026Yext Knowledge Graph
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