Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty floors and tables, which negatively impacted their dining experience.
Food Consistency
While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders and the quality of items, such as stale donuts and poorly made sandwiches.
Staffing Issues
Several reviews noted that the location is often understaffed, leading to slow service and increased customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions at times.