Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
909 reviews
5 stars
470
4 stars
153
3 stars
89
2 stars
40
1 star
157
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Employee Attitude
While some employees received praise for their friendliness and helpfulness, many reviews highlighted negative attitudes from staff, particularly during busy times.
Cleanliness Issues
Several customers noted cleanliness problems in the store, including unsanitary conditions and unpleasant odors.
Order Accuracy
There were numerous complaints about incorrect orders and a lack of attention to detail, leading to customer dissatisfaction.
Management Concerns
Many reviews pointed to a lack of effective management and training, resulting in disorganization and poor customer service.
- TATaylor AbbottDec 19, 20251.0By far the WORST location in this area. I have tried multiple times to give it the benefit of the doubt but today solidified for me that I will never be returning. I placed an online order for one drink and a 50 count munchkin for my students. I placed this order 15 minutes before I arrived at the location. When I got there, nothing was ready even though there was no business. Not one employee offered to help me after standing there for a while so I asked an employee when the order would be ready. She made my drink but then proceeded to tell me they only have 4 types of munchkins. At that point I was late to work and just wanted to get my stuff and go. They placed the “50” munchkins in two separate containers and I left. When I got to work to open them, I noticed one of the containers did not have the 25 munchkins as promised. Picture will be attached. Extremely poor service and an embarrassment of an establishment. Save yourself the trouble and just go to the one on E colonial.
- SRSamantha RocheDec 18, 20251.0Over 30 mins to get two coffees today in the drive through. Both made incorrectly. Both extremely condensated. Will not be back
- JCjoselyne colonDec 13, 20255.0I just have to said Brendan did an amazing job his interactions with the kidds where so amazing mose places saturday nigth are tired this is the 2 time that we come in a Saturday nigth and his energy makes us come back store very Clean and alots of options to choose come here bring the kiddos
- MGMatt GuilfordDec 8, 20255.0You know America runs on Dunkin' - recently remodeled this store offers the tried and true DD goodies your soul craves. Friendly staff and a tidy dining area gives this store an edge over other tired DD locations.
- AGAngie gDec 5, 20251.0This place is always a disaster they never have donuts, the girl in the arm cast was too busy trying to make everything look good because I guess a baskin Robbin representative walked in (woman with a newer Camry) cleaning they messy ice cream area and while ignoring the customers in the lobby as soon as the girl walked in they all of a sudden had better customer service never coming back
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Orlando, FL?
This Dunkin' location is open Monday to Friday from 4:00 AM to 10:00 PM, Saturdays from 5:00 AM to 10:00 PM, and Sundays from 5:00 AM to 9:00 PM.
What can I find on the holiday menu at Dunkin' Orlando?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' Orlando provides both delivery and curbside pickup services for your convenience.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food suitable for breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Dunkin' Orlando?
Dunkin' accepts debit and credit cards as payment methods.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru to make your ordering experience quick and convenient.
Are there any nearby places to visit after your Dunkin' trip?
After visiting Dunkin', you might want to check out Baskin-Robbins for ice cream, Viet-Nomz for Vietnamese cuisine, or Archie’s Cafe & Play Center for family-friendly dining and activities.
Can I combine a visit to Dunkin' with a trip to nearby shopping centers?
Yes, Dunkin' Orlando is close to Alafaya Commons and Alafaya Village shopping centers, making it easy to grab coffee and snacks while shopping nearby.
Are there health and wellness services near this Dunkin' location?
Yes, nearby you can find PharmacyExpress1.com for pharmacy needs and OneHealth Chiropractic Care for holistic health services.
How can I order ahead or use the Dunkin' app for faster service?
You can order ahead by downloading the Dunkin' app from the Apple App Store or Google Play Store, or use quick links for ordering online to enjoy a fast grab-and-go experience.