Brand Certified
Dunkin'
3.1(250 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1650 N Alafaya Trl, Orlando, FL
32828, United States
Certified by Dunkin' • Feb 22, 2026
(407) 384-9377
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.1
250 reviews
5 stars
96
4 stars
26
3 stars
19
2 stars
14
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Employee Attitude
While some employees received praise for their friendliness and helpfulness, others were described as indifferent or rude, impacting the overall customer experience.
Cleanliness Issues
Several reviews mentioned cleanliness problems in the store, including unpleasant odors and unsanitary conditions.
Order Accuracy
Customers frequently experienced issues with order accuracy, receiving incorrect items or missing components.
Management Concerns
There were complaints about insufficient staffing and poor management oversight, leading to disorganization and inefficiency.
- TETerry Edwards1 day ago1.0This location is The WORST experience of all my years shopping/ eating at Dunkin’ Donuts, considering I am consistent customer. TERRIBLE SERVICE, terrible help and the worst customer service. Complete waste of spending your money there.
- RARobert Allen6 days ago1.0Waited 20 minutes for order an this employee felt the need to nap and do nothing as all the other employees are running around
- VRVal RodFeb 3, 20261.0I have visited this location for over 6 years, frequent customer. The level of unprofessionalism of the employees and worse service from the manager BETH she should be ashamed of herself and the owner should know about this. I can go elsewhere and get better service, I have sent a complaint to corporate as well as the owner. Will buy my coffee elsewhere.
- JJjimDec 30, 20255.0Friendly employees
- TATaylor AbbottDec 19, 20251.0By far the WORST location in this area. I have tried multiple times to give it the benefit of the doubt but today solidified for me that I will never be returning. I placed an online order for one drink and a 50 count munchkin for my students. I placed this order 15 minutes before I arrived at the location. When I got there, nothing was ready even though there was no business. Not one employee offered to help me after standing there for a while so I asked an employee when the order would be ready. She made my drink but then proceeded to tell me they only have 4 types of munchkins. At that point I was late to work and just wanted to get my stuff and go. They placed the “50” munchkins in two separate containers and I left. When I got to work to open them, I noticed one of the containers did not have the 25 munchkins as promised. Picture will be attached. Extremely poor service and an embarrassment of an establishment. Save yourself the trouble and just go to the one on E colonial.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Orlando, FL?
This Dunkin' location is open Monday to Friday from 4:00 AM to 10:00 PM, Saturdays from 5:00 AM to 10:00 PM, and Sundays from 5:00 AM to 9:00 PM.
What can I find on the holiday menu at Dunkin' Orlando?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' Orlando provides both delivery and curbside pickup services for your convenience.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food suitable for breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Dunkin' Orlando?
Dunkin' accepts debit and credit cards as payment methods.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru to make your ordering experience quick and convenient.
Are there any nearby places to visit after your Dunkin' trip?
After visiting Dunkin', you might want to check out Baskin-Robbins for ice cream, Viet-Nomz for Vietnamese cuisine, or Archie’s Cafe & Play Center for family-friendly dining and activities.
Can I combine a visit to Dunkin' with a trip to nearby shopping centers?
Yes, Dunkin' Orlando is close to Alafaya Commons and Alafaya Village shopping centers, making it easy to grab coffee and snacks while shopping nearby.
Are there health and wellness services near this Dunkin' location?
Yes, nearby you can find PharmacyExpress1.com for pharmacy needs and OneHealth Chiropractic Care for holistic health services.
How can I order ahead or use the Dunkin' app for faster service?
You can order ahead by downloading the Dunkin' app from the Apple App Store or Google Play Store, or use quick links for ordering online to enjoy a fast grab-and-go experience.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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