Dunkin'

3.8
902 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1650 N Alafaya Trl, Orlando, FL
32828, United States

Hours

Reviews

3.8
902 reviews
5 stars
467
4 stars
153
3 stars
89
2 stars
40
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for their friendliness, while others are reported to be rude and dismissive.

Food Quality

Inconsistencies in food quality; some customers received burnt or incorrect orders, while others enjoyed fresh and delicious items.

Cleanliness

Concerns about cleanliness in the store, with reports of unsanitary conditions and unpleasant odors.

Speed of Service

Frequent complaints about slow service, both in-store and drive-thru, with long wait times reported.

Management Issues

Customers express dissatisfaction with management and staffing, citing poor organization and lack of oversight.
  • SS
    Shiva shiva
    3 days ago
    5.0
    Best place
  • IB
    Iman Brown
    Nov 12, 2025
    1.0
    This location used to be very professional and make the best coffee. I was familiar with almost all the regular staff. However, lately they have not been performing great since the transition with new employees. Their attitudes are horrible and the coffee was extremely bad and they didn’t care to fix it. Sad to say, I won’t be back. DO BETTER.
  • LG
    Leeann Gomez
    Oct 30, 2025
    5.0
    Best customer service 👌🏽
  • JS
    Jessica Simmons
    Oct 16, 2025
    1.0
    So I ordered a cold brew with milk shot of espresso and vanilla with cold foam. All I got was cold brew with a shot of espresso. I’ve been trying to give this Dunkin a chance because they did get new management, but it’s the same old crap I don’t know how you can be miserable working at a coffee shop get you some caffeine and yeah and be happy.
  • AS
    Aurora Stevens
    Oct 7, 2025
    1.0
    I got 2 chipotle hash brown wake up wraps, a sausage egg and cheese on croissant, side of hash browns, and coffees. One wake up wrap was burnt and black all along the top, while the hash browns inside were still undercooked. There was barely any chipotle sauce on it, while the other one was made perfectly. The side of hash browns were also undercooked and felt freezer burnt. The worst part was the sausage egg and cheese was made with bacon instead. The person eating that sandwich does not eat bacon so it went to waste. The lady repeated my order back to me so they clearly just can’t read. Most Dunkin’s are on top of their food, but this location is not one of them.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Orlando, FL?

This Dunkin' location is open Monday to Friday from 4:00 AM to 10:00 PM, Saturdays from 5:00 AM to 10:00 PM, and Sundays from 5:00 AM to 9:00 PM.

What can I find on the holiday menu at Dunkin' Orlando?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.