Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing items.
Cleanliness
The cleanliness of the location was inconsistent, with some customers noting clean restrooms while others reported unsanitary conditions.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, even during less busy times.
Product Quality
Several reviews mentioned issues with food quality, including stale donuts and poorly prepared coffee.
JF
Jim Finch
Nov 9, 2025
3.0
Completely unorganized
TS
Tori Stafford
Nov 9, 2025
1.0
Everytime I come here my iced coffee is made wrong
EB
Erick Buitrago
Nov 5, 2025
2.0
I went to buy a large coffee, but the girl gave me a small one by mistake. When I told her I had paid for a large, she just switched the cup and added some foam on top, without even filling it to the top. Basically, I paid for a large coffee but got less than that.
Then I asked for sugar, and she rudely told me that if I had said how many sugars I wanted when placing my order, they would’ve added it for me. I told her I already mentioned it to the cashier, but still, she only gave me two sugar packets.
It was 7 in the morning, the coffee was bitter, and honestly, it’s unacceptable to have that kind of attitude when you work in customer service.
I paid $9.34 for a coffee and two donuts, and the least you expect is a friendly attitude and the right order. I’m definitely not coming back to this Dunkin Donuts.
BC
Bibi Carter
Oct 31, 2025
1.0
I will never be coming back to this Dunkin donuts . They had no donuts at 1pm & the girl was rude about it . Horrible service !!!!!
BP
Brittany P
Oct 26, 2025
3.0
The parking lot is ridiculous. We parked and grabbed our order but couldn't leave bc the drive thru wraps around and there's only one way out. We were blocked in during the early morning rush. There's no cashier, only a kiosk to order. When we finally got our order placed, my rewards from the app weren't working. There was a disconnect. But a team member helped us. Our order took some time because we were waiting on munchkins. Bathroom wasn't great. The toilet paper wasn't in the holder and the bathroom smelled (but it's a bathroom lol)
What are the operating hours for Dunkin' in Orlando, FL?
Dunkin' in Orlando, FL is open daily from 5:00 AM to 7:00 PM.
What holiday drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab-and-go experience.
What types of meals are served at this Dunkin'?
Dunkin' serves breakfast, brunch, and lunch meals.
Does this Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What specialities can I find at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any nearby coffee shops close to this Dunkin'?
Nearby coffee shops include another Dunkin' and Wawa, which also offers coffee along with convenience store items.
What nearby dining options are available near Dunkin' at 4115 E Colonial Dr, Orlando?
Nearby dining options include Arby's for fast food sandwiches, Boston Market for American cuisine, Fazoli's for Italian food, and Taco Bell for Mexican-style fast food.
What services are available nearby that could be helpful when visiting Dunkin'?
Nearby services include automotive care at Images Auto Spa and Tokyo Auto Service, banking at Trustco Bank and PNC ATM, and pet services like D' Look Luxury Dogs Spa Grooming and Boarding Suites.