Dunkin'

4.3
361 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10360 E Colonial Dr, Orlando, FL
32817, United States

Hours

Reviews

4.3
361 reviews
5 stars
241
4 stars
59
3 stars
19
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising friendly service while others report rudeness and lack of engagement.

Order Accuracy

Several customers experienced issues with incorrect orders or items not being prepared as requested.

Cleanliness

Multiple reviews mention unsanitary conditions, particularly in the bathrooms and overall store cleanliness.

Product Quality

There are mixed reviews on food and drink quality, with some customers enjoying fresh items while others received burnt or stale products.

Speed of Service

While many customers appreciate the quick service, others reported long wait times and slow responses during busy hours.
  • KG
    Kianna Grinkey
    Dec 12, 2025
    1.0
    Young man at the drive through took my order wrong, didn't tell me they didn't have the flavor I asked for and still charged me for it. Both my drinks had a lot of powder still visible and not mixed in. Overall very rude never going to this location again.
  • AB
    Amber Bastian
    Dec 12, 2025
    3.0
    I have been coming to this dunkin for well over 6 years and very early at that, usually there’s a guy there who’s so kind and sweet just giving your normal expected customer service. On the other the past few months there has been a blonde girl working the drive thru and while I am not trying to bash her as maybe she’s just awkward or shy but has been really making me not want to even go to this location anymore and just hit the one in university. I’m awkward myself so imagine when I get up to the window and have to constantly be the one to say good morning and hello and proceed to ask for my total because I kid you not the last 7 times i’ve been there that’s what happens, and it’s just like hello ?? Why am I helping myself you’re just passing the drink considering i’m on my way to my own customer service job where I serve customers too it’s just kind of like disrespectful/lazy and i’m young myself but i’ve really held off on writing this because at thought they had switched her out but she is still there absolutely mute every single day. No greeting, never tells you your total, no goodbye have a nice day nothing literally she opens the door and stares at you until the customer makes some type of interaction or hands her the money. I do apologize for the lengthy review but i’ve most definitely held this off for long enough and thus morning just truly made me laugh at the complete muteness from this girl.
  • SD
    Senia Diaz
    Dec 4, 2025
    5.0
    Everytime I come here they always serve me up with a smile and always make my food soo fresh :) thanks for making my experience here always so nice
  • CG
    CJ Gonsalves
    Dec 1, 2025
    5.0
    The best Dunkin in the area. I go at least once a week, sometimes out of my way if I have to. The staff is amazing, the food is always good, coffee always the perfect color (you know what I mean). You know it’s good when someone makes a 5 star review on a fast food restaurant. -from a Masshole where we actually run to & on Dunkin
  • LH
    Lekevious Henderson
    Nov 17, 2025
    1.0
    BEING THE ONLY CAR IN THE DRIVE WAY .This is the second time this week (well friday and today) going to this location alone and having to drive off. Today i pulled up to this location in the afternoon 2:52pm to be exact. I sat at the window until 3:00pm. Not once was I greeted. The same group of employees working the afternoon shift, looked at me and kept doing what they were doing. Iv ordered from this location MANY TIMES, i literally order the same thing every time i come thru, 2 items. Iv received my items in under 2-3 mins. So im not understanding the hold up in the afternoons.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando, FL is open every day from 4:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services at the Orlando, FL location.