Dunkin'

3.8
643 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6215 S Orange Ave, Orlando, FL
32809, United States

Hours

Reviews

3.8
643 reviews
5 stars
344
4 stars
107
3 stars
53
2 stars
29
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Several reviews mentioned food quality issues, including stale donuts and improperly prepared items.

Speed of Service

There were mixed reviews on service speed, with some praising quick service while others complained about long wait times.
  • TM
    Twins Momma
    Nov 14, 2025
    1.0
    This is the worst Dunkin ever, they can’t give refunds
  • GG
    Genesis
    Nov 12, 2025
    1.0
    Service was horrible !! The staff there are unprofessional ! Shift leader is super rude her name is Bridget I believe . Manager terry is rude as well to her staffs and doesn’t do anything but stand Bathrooms are disgustingly dirty females bathroom is always closed my children had to use the men’s and I think that’s very un-sanitary for a female to sit where boys stand to urinate . DO BETTER . also got sick a few times eating from there , If you order hashbrowns with chipotle sauce make sure it’s good cheese ! Sometimes it tastes expired I do not recommend.
  • JA
    Janelle Arnau
    Nov 12, 2025
    4.0
    I came early in the morning during their busiest time. I went to the drive thru which was quite busy, there was about 5 cars ahead of me and I ordered and got my food in less than 10 mins. My sandwich was hot and well made and my coffee was good too. No complaints. Service was fast and friendly.
  • JM
    Jorge Martinez
    Nov 12, 2025
    1.0
    11/12/2025 I was at this location around 515 am. I am a driver and can't leave my truck parked just anywhere. I was able to find parking next to this location. I ordered the $6 deal and added cream cheese to the bacon egg and cheese bagel. I also ordered a hot coffee with 7 creams and 6 sugars .. the order came out with NO CREAM CHEESE. AND THE COFFEE HAD NO CREAM OR SUGAR. I wasn't able to check what I received till after I left since I had to make sure to get back to the truck asap. Crazy way to mess up someone's day. It was a simple order. This isnt the first time this location screws up my order, but this was definitely the time that broke the camels back. There are no excuses for this bad customer service. As there were NO OTHER CUSTOMERS IN LINE OR THROUGH THE DRIVE THRU.
  • TT
    Tatiana
    Oct 24, 2025
    1.0
    I asked for a medium latte with light ice and a female automatically said “that doesn’t mean you getting more coffee” I responded with I just don’t want my drink to be that watery. This is what I got… this gotta be a damn joke. This was definitely done on purpose because I’ve ordered from other Dunkin’s that same EXACT THING and have never gotten this before.. Didn’t realize Dunkin was so selfish and couldn’t afford to fill up the drink a little more. Or maybe this Dunkin needs new staff.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando, FL is open Monday to Friday from 4:00 AM to 7:00 PM, Saturdays from 5:00 AM to 7:00 PM, and Sundays from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.