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Dunkin'

3.8
(1235 reviews)

Business Details

(407) 778-4390
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12236 S Apopka Vineland Rd, Orlando, FL
32836, United States

Hours

Reviews

3.8
1,235 reviews
5 stars
593
4 stars
239
3 stars
171
2 stars
65
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were friendly and efficient, while others were reported as rude and dismissive.

Food Quality

Food quality varied; some customers enjoyed their meals, while others received incorrect or poorly prepared items.

Cleanliness

Concerns about cleanliness, particularly in bathrooms and dining areas, were frequently mentioned.

Service Speed

Service speed was inconsistent, with some customers experiencing long wait times and order inaccuracies.
  • RC
    R Cartwright
    4 days ago
    1.0
    Reg Coffee is regrettable here
  • RR
    ReBornx93
    Feb 16, 2026
    5.0
    The new manager Kailey is great and respectful. One thing I will say is, she needs to improve on her frozen coffee making... other than that awesome manager!!!5/5
  • KS
    Kristen Styspeck
    Feb 15, 2026
    1.0
    The manager's service and the wait time were appalling. I watched as she had three confrontations with guests while I was waiting for my order. They kept running out of basics: plain bagels. cinnamon raisin bagels, doughnuts. Everyone working and visiting there was frustrated and annoyed. It was the worst Dunkin' experience. Many of the customers were talking to each other: we had never seen a Dunkin' run this poorly. If this store were in the Northeast, it wouldn't make it and would be out of business. However, because of its location, even though it's horrendous, it continues to make money. Do yourself a favor and go to McDonald's.
  • FF
    Francesco
    Jan 24, 2026
    3.0
    Good service but pay attention to the cleaning.
  • MS
    Michaela Starling
    Jan 20, 2026
    4.0
    I needed a pick me up, so I stopped by to try the viral Cookie Butter Cloud Latte. I have heard so much about it and honestly my curiosity got the best of me. I ordered it with oat milk but decided to risk it by keeping the cold foam on it (I’m typically dairy-free). It was definitely tasty, made well, and aesthetically pleasing, but I don’t get all of the hype. I couldn’t taste the cinnamon notes, and I personally felt like it could have been a bit sweeter (just my opinion). I also thought it quickly became watered down as the ice melted. Maybe the oat milk threw things off, but I don’t know. Customer service was great though! The woman that took my order was friendly and made my drink quickly. I can’t speak for the breakfast items or the donuts. That seems to be what most of the negative reviews are about. We don’t live in Orlando, but I would definitely visit again to try more coffee drinks if we’re in the area. Visited: December 29, 2025 ~4:00pm

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Orlando, FL?

Dunkin' in Orlando, FL is open Monday through Friday from 5 AM to 6 PM, and on weekends from 6 AM to 6 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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