Dunkin'

3.8
763 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13781 S John Young Pkwy, Orlando, FL
32837, United States

Hours

Reviews

3.8
763 reviews
5 stars
399
4 stars
129
3 stars
67
2 stars
45
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to orders.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and missing components.

Cleanliness

Several reviews mentioned that the location was dirty, with unclean tables and floors, impacting the overall experience.

Food Quality

Customers expressed disappointment with the quality of food, noting that items were often stale or not prepared correctly.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendly service and positive interactions.
  • CM
    Clive Mathieu
    Dec 24, 2025
    1.0
    Lousy
  • AB
    Amy Bracken
    Dec 17, 2025
    5.0
    This morning I had a special coffee made for me. It was excellent! They even made it extra strong the way I like it!
  • JJ
    Javier
    Nov 29, 2025
    5.0
    Fui sábado al mediodía, había poca gente, el local estaba limpio y con buen ambiente. La atención fue muy amable. Contaban con buena variedad de donuts frescas.
  • SI
    S I
    Nov 29, 2025
    5.0
    Good food and service. Cashier knew her job very well and answered all our questions.
  • CF
    Crystal F
    Aug 23, 2025
    5.0
    I love this location, the employees are always really sweet and although sometimes it can get pretty busy, they do their best at tackling the lines. There's a few cashiers that I love but this young women, Brianna is always the sweetest and always makes my visit so rewarding. My only complaint would be the food quality. Sometimes I regret getting anything to eat there, but the seasonal coffee options and ice-cream will always have me coming back.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 13781 S John Young Pkwy in Orlando, FL?

Dunkin' is open Monday to Thursday from 4:00 AM to 9:00 PM, Friday and Saturday from 4:00 AM to 10:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.