Dunkin'

2.3
168 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5590 N Powers Dr, Orlando, FL
32810, United States

Hours

Reviews

2.3
168 reviews
5 stars
46
4 stars
5
3 stars
7
2 stars
10
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers feeling rushed and unwelcome.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poor quality food.

Wait Times

Customers experienced long wait times both in-store and at the drive-thru, often with no communication from staff.

Food Quality

Several reviews mentioned stale or poorly prepared food items, contributing to overall dissatisfaction.

Inconsistent Experience

While some customers praised individual staff members for good service, the overall experience at this location was described as disappointing.
  • RJ
    Rodney J. Hrobar Jr.
    2 days ago
    3.0
    Service is very slow at times, always seems to have bad attitudes here. Sorry for keeping you busy and earning a paycheck.
  • JW
    jayden williams
    6 days ago
    1.0
    I don't come to this location often but when I do, I always hear the manager talking bad to the employees. I have requested a dozen glazed donuts before and was told that "they can't sell that". I've been to plenty other Dunkin Donuts stores and have NEVER been refused donuts! I find it inexcusable for there to not be enough donuts before noon. Whoever is running the store needs to do a better job!
  • BT
    BENSON TELCIUS
    Dec 21, 2025
    1.0
    Dont go to this Dunkin .The food is nasty . The costumer service is very bad these people are rude . I asked for less ice and the drink wasn't even filled up all the way . This is my second time coming to this Dunkin location and they messed up my order again. If you want to get Dunkin go to the one in the ocoee area this location is near the Pine hills area not good .
  • SR
    Shenika Rena Rhodes
    Dec 17, 2025
    1.0
    The coffee was cold and the service is rushed with an attitude. I will not return.
  • EA
    Eric Arias
    Dec 3, 2025
    1.0
    Black Lady with the braids was extremely rude and talked about me thru her headset because I didn’t move my car far enough around the building. Then when I grabbed my food she said “you better not snatch that out my hand again” Fire her asap why are you giving attitude during Christmas you grinch 😂

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Orlando, FL?

This Dunkin' location is open Monday to Friday from 5:00 AM to 6:00 PM, and on weekends from 6:00 AM to 6:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this location offers both curbside pickup and delivery services.