Dunkin'

Reviews

• IA

  Ilianet Acosta

  4 days ago
  1.0
  Extremely disappointing experience. I placed a mobile order and when I arrived, the store did not have the donuts I ordered. Instead of informing me or offering alternatives, I was simply given different donuts without my consent. When I went inside the store to address the issue, I clearly heard one employee say to the drive-thru worker, “What does she want now?” right in front of me. The tone was rude, dismissive, and completely unprofessional. There was no apology, no attempt to correct the mistake, and no respect shown toward the customer. Mistakes can happen, but poor attitude and lack of basic courtesy are unacceptable. This location needs serious improvement in customer service. I will not be returning.
• JS

  Jonah S

  Jan 27, 2026
  4.0
  I'm a regular at Bubble's laundry which means I'm a regular here, I've seen alot of different shifts and staff, and received poor service by quite a few people. I'm Writing this review because I wanted to acknowledge the GREAT customer service Nickolas Kurmegay displayed today. He greeted me as I walked in the door, I ordered in the mobile app the $5 meal with an iced decaf and added a ham stuffer. While it lets you order iced decaf in the app, they only carry hot decaf, instead of making my iced coffee and pretending it's decaf (which is the worst) he took the time to communicate to me and asked me if it was okay to make it as a hot decaf, and if I wanted to change the way it's made since the flavor will be a bit different. The food came out in about 2-3 minutes and was piping hot, which made it well worth it. Restaurant is clean, and Nick is very friendly and actually cares about what he's doing, which is rare to see in quick service these days.
• SM

  Sarah M.

  Jan 24, 2026
  1.0
  Took forever to get a small order. The employees are also very rude, especially the black girl with long braids and black lipstick. Her attitude was disgusting when I was missing my donut from my order.
• RJ

  Rodney J. Hrobar Jr.

  Jan 10, 2026
  3.0
  Service is very slow at times, always seems to have bad attitudes here. Sorry for keeping you busy and earning a paycheck.
• JW

  jayden williams

  Jan 6, 2026
  1.0
  I don't come to this location often but when I do, I always hear the manager talking bad to the employees. I have requested a dozen glazed donuts before and was told that "they can't sell that". I've been to plenty other Dunkin Donuts stores and have NEVER been refused donuts! I find it inexcusable for there to not be enough donuts before noon. Whoever is running the store needs to do a better job!

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