Domino's Pizza

Reviews

• LJ

  Lindsay Johnson

  Dec 21, 2025
  1.0
  ***Beware when purchasing from this dominos*** if you have any issues they will steal money from you and refuse to do any refunds or provide assistance. TLDR: ended up doing separate orders and was told it would be delivered together. Pizza arrived cold and never received the 2nd half of the order. Called manager multiple times for solutions and she refused to assist. They stole money from us. Money is better spent else where. I'd suggest Marco's Pizza. Better pizza and better customer service.
• GR

  GS Reviews

  Dec 20, 2025
  1.0
  Extremely Poor Service and Unacceptable Staff Behavior I ordered a split half-and-half pizza through the Domino’s website (MetroWest, Orlando). The website clearly allows two different topping selections for each side, which is exactly what I chose. There are no additional instructions required on the site beyond cut and bake options. When I picked up the order, no one opened the box to confirm the pizza. Once I got home, I discovered the pizza was incorrectly made—all toppings were mixed together into one dry pizza instead of being split as ordered , and I called the store. I immediately called the store using the number on the receipt. I made five calls, waiting up to 11 minutes at times. When someone finally answered, the employee repeatedly talked over me, interrupted me, and eventually hung up, saying they were “too busy" regardless that I have asked him to respecfully listen to my issues first. I then returned to the store in person. Both employees were extremely rude and unprofessional. The female employee, who appeared to be the manager or lead, told me to “shut up,” called me a name, and threatened to call the police if I ever returned. Instead of resolving the issue, she said the order would be canceled. The order was canceled, but I never received a refund, which is still unresolved. This review is also a question to the owner: How is this level of behavior acceptable? Ignoring calls, hanging up on customers, verbal abuse, and threats are not how customer service issues should ever be handled. Photos are the evidence of how the website does not provide an easy order as well. Very disappointing experience. I will not return.
• SL

  Serena Jade Larson

  Dec 17, 2025
  5.0
  Always great customer service and great food very good quality.
• JG

  Joseph Gilbert

  Nov 30, 2025
  1.0
  First let me start by saying it only takes one to ruin something. And what I'm about to say has happened before, and I let it go. But no more. A delivery driver asked me for a tip to my face upon delivery, I stated I already have and it was a pretty good tip too for the cost of my food. 25 percent. He said well what about the pet who work in the store, I said is that not what y'all do with the delivery fee. Then when he realized I wasn't paying more in tips then I did for my meal, he started pointing out how my hedges need trimming and my yard need work. I kindly refused and told him my neighbor does that, which he does. So the delivery guy finally left, and my girlfriend told me I should report him. I decided against it because I figured well maybe he's struggling and a closed mouth don't get fed. But he did it again this time about 19 minutes ago and I'm going to just not order from dominos anymore. It was my go to place to because the food is decent and it's super close to me. I hope you guys review all my purchases and see how much this cost you in the long run. I was ordering multiple times a week, but not going to do this again. I just prefer to deal with a place that doesn't send someone to beg me for money after I already tipped him 5 dollars on a 16 dollar order. And the place is a mile from my house.
• IA

  Irene Araujo

  Nov 22, 2025
  1.0
  No one answers the phone, I've tried calling countless times without success.

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