Customers praised the freshness and taste of the food, particularly the burgers and onion rings, but some reported cold or poorly prepared items.
Customer Service
Service experiences varied widely; while some customers highlighted friendly and helpful staff, others reported rude behavior and poor handling of orders.
Cleanliness
The restaurant was noted for its cleanliness, especially the bathrooms, although some reviews mentioned dirty tables.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
Value for Money
Some customers felt the prices were high for the quality of food received, while others appreciated the affordability of meals.
KL
kelly lashley
Dec 26, 2025
5.0
Oh my the food was so good and fresh. Best we've ever had there. The onion rings and cheese curds were soft with just the right amount of crispy. That crew today works amazingly together.
JF
Jane Fetzer
Dec 15, 2025
5.0
Original Dairy Queen Kankakee Illinois sad they don't teach their employees this information.
JC
joe capraro
Dec 9, 2025
4.0
Family favorite.
CV
Chadia Del Valle
Nov 8, 2025
1.0
False advertisement; one price on the board different one at window. The burgers were cold and when went back asking fir a fresh one the guy in kitchen gave attitude. I asked for my money back instead. Never again
JS
John Smith
Oct 22, 2025
1.0
This place is always empty and for good reason. And I only settle for them when Culver’s line is too long. This location epitomizes why Dairy Queen is the worst fast food burger place for me. The food is absolutely bland and tasteless, and it’s often cold. Every time I settle for it, I hate myself a little bit more.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.
Is Dairy Queen Grill & Chill closed on holidays?
Yes, Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What family-friendly services does Dairy Queen Grill & Chill provide?
The location offers booster seats, high chairs, family-friendly seating, outdoor seating, restrooms, wheelchair accessibility, free WiFi, and a drive-thru to accommodate families and children.
Can I order food online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen app for exclusive deals and mobile ordering, or place an order online for pickup through their website.
Where is Dairy Queen Grill & Chill located?
It is located at 14532 E Colonial Dr, Orlando, FL 32826-5121, United States.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, this location has both a drive-thru and outdoor seating available for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Dollar Tree for shopping, Blue Water Express Wash and Mister Car Wash for car cleaning, and Dustin's Bar-B-Q for additional dining options.
Are there any car wash services close to Dairy Queen Grill & Chill?
Yes, Blue Water Express Wash, Top Dog Express Car Wash, and Mister Car Wash are all nearby options for car washing and detailing.
Where can customers find gas stations or convenience stores near Dairy Queen Grill & Chill?
Nearby options include Wawa and RaceTrac, both offering gas, convenience items, and food services which customers can visit before or after their meal at Dairy Queen.