Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
1,053 reviews
5 stars
636
4 stars
220
3 stars
84
2 stars
43
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly and helpful staff, while others reported rude behavior and poor service experiences.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others complained about bland, cold, or poorly prepared food.
Cleanliness
The cleanliness of the restaurant received positive remarks, particularly regarding the bathrooms, although some customers noted dirty tables.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Value for Money
Customers expressed concerns about pricing, with some feeling that the food was overpriced for the quality received.
- CVChadia Del ValleNov 8, 20251.0False advertisement; one price on the board different one at window. The burgers were cold and when went back asking fir a fresh one the guy in kitchen gave attitude. I asked for my money back instead. Never again
- JSJohn SmithOct 22, 20251.0This place is always empty and for good reason. And I only settle for them when Culver’s line is too long. This location epitomizes why Dairy Queen is the worst fast food burger place for me. The food is absolutely bland and tasteless, and it’s often cold. Every time I settle for it, I hate myself a little bit more.
- JSJesus SuarezOct 12, 20255.0After getting the worst customer service next door at Dustin’s BBQ, Dairy Queen’s server gave us amazing service and the food was really good. Thank you Dairy Queen, my pregnant wife was really happy!!!
- LBLeigh Hughes BallanceSep 12, 20255.0Stopped for MOM she wanted a hotdog reminds me of my daddy favorite 😍
- CMClaudette MatthewsSep 5, 20251.0My husband brought me a crispy chicken salad. When eating the salad. I found 2 strands of brown straight hair in the salad. Definite turn off. I just started going there. And that happened. I'm afraid what more could be in anything else.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and DQCakes.com products.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.
Is Dairy Queen Grill & Chill closed on holidays?
Yes, Dairy Queen Grill & Chill is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What family-friendly services does Dairy Queen Grill & Chill provide?
The location offers booster seats, high chairs, family-friendly seating, outdoor seating, restrooms, wheelchair accessibility, free WiFi, and a drive-thru to accommodate families and children.
Can I order food online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen app for exclusive deals and mobile ordering, or place an order online for pickup through their website.
Where is Dairy Queen Grill & Chill located?
It is located at 14532 E Colonial Dr, Orlando, FL 32826-5121, United States.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, this location has both a drive-thru and outdoor seating available for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Dollar Tree for shopping, Blue Water Express Wash and Mister Car Wash for car cleaning, and Dustin's Bar-B-Q for additional dining options.
Are there any car wash services close to Dairy Queen Grill & Chill?
Yes, Blue Water Express Wash, Top Dog Express Car Wash, and Mister Car Wash are all nearby options for car washing and detailing.
Where can customers find gas stations or convenience stores near Dairy Queen Grill & Chill?
Nearby options include Wawa and RaceTrac, both offering gas, convenience items, and food services which customers can visit before or after their meal at Dairy Queen.