Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
4.1
1,239 reviews
5 stars
693
4 stars
239
3 stars
134
2 stars
52
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and professionalism, others are criticized for rudeness and poor service.
Food Quality
Food quality varies significantly; some customers report fresh and hot meals, while others complain about cold or poorly prepared food.
Wait Times
Many reviews mention long wait times, particularly in the drive-thru, with some customers expressing frustration over slow service.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also reports of unsanitary conditions.
JJ
Jay
Jan 26, 2026
5.0
Decided to go to this location as we love dq but the one closest to us is not professional. Hands down I would like to give some credit to these kids. They are more professional than most adults at other locations. The young man came to the window and greeted us and went to get our blizzards. I will be back ! Please give a big thank you to your staff ! They were great
AJ
Andrea Jusino
Jan 24, 2026
1.0
Don’t even bother to come here. The lady at the drive thru on 01/24/2026 at 4:25pm is soooo rude. I ordered 1 thing and she didn’t even bother to ask “anything else” she just said the total. I wasn’t done ordering she just assumed I was. When I got to the window and told her I wasn’t done ordering she rudely asked why I didn’t order it I told her because she interrupted me to tell me my total, then she proceeded to roll her eyes at me and rudely asked me to proceed with my order. I chose to not buy anything and she just kept rolling her eyes at me. Such a problematic lady, maybe don’t work in customer service if you got such stank attitude.
DP
Deborah Pedrazzi
Jan 22, 2026
4.0
Eating at dairy Queen's always been fantastic. The food is made to order and fresh and taste awesome. I wish they had more options on their $7 menu but you can't beat the price. Everyone there is so friendly excellent customer service and ready to serve. The restaurants always so clean and they care about the atmosphere and taste the food and everything in this place. I wish there was more dairy Queens around that we serve meals not just ice creams.
MS
Mary Ann Knight Sainevil
Jan 13, 2026
5.0
The fries are awesome
LM
Lori McCullough
Dec 16, 2025
5.0
Only place to buy cones with sprinkles. Do you know Florida doesn't have chocolate sprinkles???? 😲😲😲 Love Dairy Queen
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Orlando?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, the location is family-friendly and offers high chairs and booster seats for children.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru available for customer convenience.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website.
What are some of the signature menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Does Dairy Queen Grill & Chill have outdoor seating and free Wi-Fi?
Yes, the location offers outdoor seating and free Wi-Fi for guests.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
What nearby fast food options exist near Dairy Queen Grill & Chill at 7825 E Colonial Dr?
Nearby fast food options include Taco Bell, Wendy's, and another Dairy Queen location, providing variety for quick meals.
Are there nearby convenient services customers can utilize when visiting Dairy Queen Grill & Chill?
Yes, nearby services include Trustco Bank for financial needs and UPS Access Point for shipping and delivery services.
What nearby recreational or relaxation spots are close to Dairy Queen Grill & Chill?
Customers can visit nearby places such as Blue Water Nails & Spa, MK Nails and Spa, and Little Econ Greenway park for relaxation or outdoor activity before or after their visit.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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