Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Mixed feedback on food quality; some enjoyed fresh and hot meals, while others received cold or improperly prepared items.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms.
Staff Attitude
Several reviews highlighted negative staff attitudes, with instances of rudeness and lack of professionalism.
Positive Experiences
Despite the negatives, there were positive mentions of friendly staff and enjoyable ice cream treats.
CW
Chris Wheeler
Nov 17, 2025
3.0
I think it's an old bank building. We were in the drive-thru behind an autistic veteran. He took a long time and I got a few wrinkles, but wisdom comes with age. And there wasn't a lot of strawberry in the strawberry cheesecake blizzard. And the gift card only had $6 on it. Other than that, pretty good trip
AR
A&K Cabinet Refinshing
Oct 31, 2025
1.0
There is nothing worse than cold fries.
Ruined my dinner
GM
Gabriel marquez
Oct 29, 2025
1.0
Jamás vi una tiene más asquerosa el olor es pestilente el piso increíblemente sucio
KK
Kerry K
Oct 11, 2025
5.0
This is one of the good clean and updated dairy Queen's. Always good.
BH
Brenda Hernandez
Oct 7, 2025
1.0
They have the light off and it’s open the order by car no one talk in the mic , even I say bellow multiple times , there no parking lights the are off for a long time , making look like they close and they are open .
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Orlando?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill accessible for families with children?
Yes, the location is family-friendly and offers high chairs and booster seats for children.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru available for customer convenience.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website.
What are some of the signature menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Does Dairy Queen Grill & Chill have outdoor seating and free Wi-Fi?
Yes, the location offers outdoor seating and free Wi-Fi for guests.
Is Dairy Queen Grill & Chill open on major holidays?
The location is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
What nearby fast food options exist near Dairy Queen Grill & Chill at 7825 E Colonial Dr?
Nearby fast food options include Taco Bell, Wendy's, and another Dairy Queen location, providing variety for quick meals.
Are there nearby convenient services customers can utilize when visiting Dairy Queen Grill & Chill?
Yes, nearby services include Trustco Bank for financial needs and UPS Access Point for shipping and delivery services.
What nearby recreational or relaxation spots are close to Dairy Queen Grill & Chill?
Customers can visit nearby places such as Blue Water Nails & Spa, MK Nails and Spa, and Little Econ Greenway park for relaxation or outdoor activity before or after their visit.