Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Metrowest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
2,046 reviews
5 stars
1,058
4 stars
402
3 stars
192
2 stars
109
1 star
285
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, poorly prepared, and unsanitary conditions.
Customer Service
Service quality varied significantly, with some staff being friendly and helpful, while others were described as rude and unprofessional.
Cleanliness
Numerous reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food preparation practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online orders.
Portion Sizes
Customers expressed dissatisfaction with portion sizes, often feeling they received less than expected.
- PRPorsha Reese3 days ago5.0Very nice service and they don't get a attitude when you act for extras
- NRNancy ReynoldsOct 19, 20251.0I ordered the three steak burritos.I'm gonna tell you what the steak that comes in.That three steak burrito was an embarrassment.I can guarantee you.I will never be back and I will show everyone the pictures of their beautiful three burritos with crumbs of steak.What do you expect
- VPVanderlei PinheiroSep 27, 20255.0Ótima opção em comida mexicana. As opções de acompanhamento são incríveis desde carne assada ao frango 🐔 🐔 picante 🌶🌶. Quantidade de comida é mais que suficiente para uma só pessoa.
- RKRenee KatzSep 21, 20251.0I feel like they go out of their way to screw over people that Doordash from here. Every time I do I feel like they give me ingredients out of the trays they took out and put aside for a few hours before they scrape them out and wash them, and save the fresh ingredient trays for the people in the restaurant. It's like a whole new substandard quality of food that makes it seem like almost a terrible knockoff of Chipotle. Also they just gave me the completely wrong order tonight. Anyways thinking of giving up the ghost with this one. When I want real Chipotle I go to the one at Dr. Philips.
- BCBRONTIA CAMPERSep 18, 20255.0A Shining Example of Customer Service – Thank You, Lily Beth! After a disappointing experience at another Chipotle location, I walked into this restaurant unsure of what to expect. But Lily Beth, the manager, completely turned things around. She listened to my concerns with genuine empathy, accepted the overly salty food without hesitation, and remade my bowl—all with a warm smile and a gracious attitude. Her professionalism and kindness were matched by the rest of the team, who were friendly, upbeat, and clearly enjoyed working together. The positive energy in the restaurant was refreshing and made a real difference. Chipotle needs more managers and staff like Lily Beth—people who are prompt, customer-focused, and committed to resolving issues with care and respect. Thank you again, Lily Beth, for restoring my faith in great service!
Frequently Asked Questions About Chipotle Mexican Grill
What kinds of food does Chipotle Mexican Grill Metrowest offer?
Chipotle Metrowest offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill Metrowest?
Chipotle Metrowest is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Metrowest offer pickup and delivery services?
Yes, they provide in-store pickup and delivery options for customer convenience.
Where is Chipotle Mexican Grill Metrowest located?
It is located at 2850 S Kirkman Rd, Orange, Orlando, FL 32811, next to Dunkin Donuts.
How can I place an online order or find exclusive offers from Chipotle Metrowest?
You can order online at https://order.chipotle.com/ and sign up for Chipotle Rewards to earn free food and exclusive offers.
What are the contact details for Chipotle Mexican Grill Metrowest?
You can contact them by phone at +1 407-532-8808 or via email at fl.0570.metrowest@chipotle.com.
Does Chipotle Metrowest accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering and catering delivery services.
Which nearby places can I visit before or after dining at Chipotle Metrowest?
You can visit nearby spots like Dunkin', Baskin-Robbins for ice cream, Mecatos Bakery & Café for Latin flavors, or relax at Stylus Hair Salon / SPA.
Is public transportation accessible near Chipotle Metrowest?
Yes, the Deep Space 9 bus station is nearby, making it convenient to reach Chipotle by public transit.
What other dining options are available around Chipotle Metrowest?
Nearby dining options include McDonald's, Donatos Pizza, Panda Express, Five Guys, Subway, Urban Hibachi, La Granja Metrowest, and Wendy's.