Chipotle Mexican Grill

3.9
2060 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Metrowest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2850 S Kirkman Rd, Orlando, FL
32811, United States

Hours

Reviews

3.9
2,060 reviews
5 stars
1,067
4 stars
402
3 stars
193
2 stars
108
1 star
290

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared meals, while others praised the freshness and taste.

Customer Service

Many reviews highlighted poor customer service, including rude staff and long wait times, although a few positive experiences were noted.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant, citing dirty tables and unsanitary conditions.

Portion Sizes

There were complaints about small portion sizes and inconsistency in the amount of food served, with some customers feeling shortchanged.

Management Issues

Several reviews pointed to poor management practices, including running out of food and closing early, leading to customer dissatisfaction.
  • DP
    Dana Pendley
    4 days ago
    5.0
    Fast, convenient, & good food! Employees are nice. Dining room is clean.
  • BB
    Bianca
    5 days ago
    1.0
    Too long of a wait to pay and the food line wasn't stocked. Missing brown rice, grilled veggies, and lettuce. I went around 7pm and the night crew wasn't prepared and didn't seem like they cared about much.
  • AP
    Aurea “Esther” Powell
    Jan 2, 2026
    5.0
    I ordered a vegan bowl for delivery and it was amazing, good portion, and food was great.
  • ST
    Sherell Tubbs
    Dec 31, 2025
    5.0
    This Chipotle was so awesome! I like the way y'all they have to set up more Chipotle should be the same way
  • KJ
    keriah jones
    Dec 27, 2025
    3.0
    Chipotle's usually great, but sometimes the rice portions feel a bit small. When I ask for more, the staff seems annoyed. Could they just check if the portion is enough before moving on? Small fix for a big improvement!

Frequently Asked Questions About Chipotle Mexican Grill

What kinds of food does Chipotle Mexican Grill Metrowest offer?

Chipotle Metrowest offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill Metrowest?

Chipotle Metrowest is open every day from 10:45 AM to 11:00 PM.