Chipotle Mexican Grill

3.6
1077 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Azalea Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2610 S Semoran Blvd, Orlando, FL
32822, United States

Hours

Reviews

3.6
1,077 reviews
5 stars
533
4 stars
157
3 stars
92
2 stars
63
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and lacking empathy towards customers.

Food Quality

While some customers enjoyed the food, many reported issues with portion sizes, undercooked rice, and even finding foreign objects in their meals.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash.

Pricing Issues

Customers frequently complained about being charged extra for items that are typically included, leading to perceptions of overpriced meals.

Staff Attitude

Many reviews noted a negative attitude among staff, with reports of employees being dismissive or unhelpful during interactions.
  • MM
    Meeechee
    1 day ago
    1.0
    I have been coming to this location for years but this last time will be my last. I was over charged on something that I get all the time and when I brought it to the attention of one of the employees he basically said “oh well” that’s the price and I said well I just got this same order 4 days ago and it was cheaper , he shrugged his shoulders and just stared at me. I asked for a manager and low and behold he was the manager. I’m assuming that a manger (Nick) is supposed to lead by example. That was a very poor example to lead by. On the other hand another manager Ronel came over and refunded my money per my request and gave me all the info to call cooperate. All the while if u look at the cameras im trying to show nick how much I paid in the past but he didn’t care. I’m leaving this review but will also be calling cooperate because as a loyal customer I should have been given respect as I was giving him. I will be taking my business to another chipotle from here on in.
  • CH
    Carleen Hook
    Nov 12, 2025
    5.0
    Been in need of my chipotle fix since moving to and area that has none. Happy camper, food delicious. For all you people that say your portions have gotten smaller, I want to state that the ratios in my bowl were perfect. Thank you Chipotle
  • GO
    Giovanni Ortiz
    Nov 5, 2025
    1.0
    Always go to Chipotle and never have been charged for extra rice. When we asked when they started charging for extra rice, Hector said they have to charge “sometimes”. He was not friendly and quite rude. 0/10 if I could. Go to a different Chipotle.
  • GG
    Gui
    Nov 4, 2025
    2.0
    I have been here a few times and it’s usually pretty good but I had a pretty bad experience with the employees this time. The store was not busy, however there was only one employee working to go mobile orders. Although there was no other customers in line the other employees did not help the single employee working on the to go orders and the bags were sitting in the back counter while the to go employee was working on other orders. In other words food was going cold while certain employees were just sitting around doing other things when they could just help seeing that they were multiple to go customers waiting.
  • JG
    Jordan Green
    Oct 23, 2025
    1.0
    The store was out of four key ingredients for the bowl that I wanted, The entire staff seemed like they didn’t care about anything and were a bit pushy.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Azalea Park?

Chipotle Azalea Park is open every day from 10:45 AM to 11:59 PM.

Where is Chipotle Mexican Grill Azalea Park located?

It is located at 2610 S Semoran Blvd, Orange, Orlando, FL 32822, USA.