Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Southchase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
1,631 reviews
5 stars
866
4 stars
322
3 stars
129
2 stars
79
1 star
235
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food being overly salty, poorly prepared, or lacking in flavor, with some expressing disappointment in portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Inconsistent Availability
Customers frequently noted that the restaurant was out of key ingredients, leading to frustration and dissatisfaction with their orders.
KS
Kristopher Sison
4 days ago
2.0
The food tasted good, but they gave us old rice which was hard and made me unsatisfied at the end. This place usually makes my bowls fine but they need to keep refreshing the rice more often and stop giving people old dried rice. I love chipotle but this one experience made me quite annoyed and had to reach out.
MQ
Mahad Qureshi
Feb 17, 2026
1.0
Very poor experience was there 1.5 hr before closing they had no chicken al pastor no beans very sluggish seevice by employee very poor portion sizes no guacamole and food isnt even fresh would not recommend this outlet to anyone
AJ
A J
Feb 14, 2026
1.0
I ordered a veggie bowl, in person, in the early evening of 2/10/26. Later that night I was violently vomiting and had diarrhea. Four days later I am still dealing with some of the symptoms and unable to eat my normal diet. It'll be a very long time before I eat Chipotle again!
CM
Chelsea Martinez
Jan 30, 2026
3.0
I usually love the food here and have never had an issue before, but this time the bowl was way too salty and overwhelmed the flavor (the new high protein bowl). That’s not what I’m used to from this place, since the food is normally really good. I’m hoping this was just a one-time mistake and not the usual standard.
KG
Kim Grimes
Jan 18, 2026
3.0
When I got there it was 11:35am and it was not open when it shows it opens at 10:45am. Finally after seeing me waiting they came and open door. I asked do you open at 10:45am she said yes I said it’s almost an hour after that time. She said sorry like it’s nothing. Your a large company don’t put a time of opening and not open when you had plenty of staff. Annoyed 😒
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill Southchase serve?
Chipotle Southchase offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients and no artificial additives.
What are the operating hours for Chipotle Mexican Grill at 12648 S Orange Blossom Trl?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer delivery and in-store pickup?
Yes, Chipotle Mexican Grill Southchase offers both in-store pickup and delivery services.
Can I order Chipotle online or through a mobile app?
Yes, you can order online via https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill Southchase located exactly?
It is located at 12648 S Orange Blossom Trl in the Orange area of Orlando, FL, next to Panera Bread.
Are there any food options nearby Chipotle for a post-meal dessert or breakfast?
Nearby, you can visit Panera Bread for bakery items or Bokatto Creperie, which is a pancake house offering breakfast and dessert options.
What other restaurants are near Chipotle Southchase?
Nearby restaurants include Nexus Pizza, Pizza Mia, Njeri's Food Truck, and Panera Bread, offering a variety of cuisines from pizza to Latin American dishes.
Are there any fitness or wellness centers close to Chipotle Mexican Grill?
Yes, nearby you will find Esporta Fitness and British Swim School LA Fitness - Hunters Creek for fitness and swimming activities.
What types of services does this Chipotle location accept for payment?
This Chipotle accepts credit cards and offers services such as gift cards and catering.
How can I contact Chipotle Mexican Grill Southchase if I have questions or want to place an order?
You can call them at +1 407-251-9858 or email fl.2353.Southchase@chipotle.com for inquiries and orders.
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Certified February 22, 2026Yext Knowledge Graph
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