Business Details
About
Mexican Restaurant
Chipotle Southchase is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,615 reviews
5 stars
861
4 stars
320
3 stars
127
2 stars
78
1 star
229
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Customers frequently complained about food being cold, poorly prepared, or lacking flavor, with some reporting health concerns.
Cleanliness
The location was often described as dirty, with unclean tables and unsanitary food handling practices noted by several customers.
Staffing Issues
Many reviews mentioned long wait times due to insufficient staff, with employees appearing overwhelmed and uncoordinated.
Portion Sizes
Several customers expressed dissatisfaction with small portion sizes and inconsistent food quality, feeling they were not getting value for their money.
- SCstephanie cruz3 days ago5.0I have to give a huge shoutout to this Chipotle location because they absolutely nail it every single time I’m there. Even when the line is literally out the door, the staff stays so kind, patient, and incredibly efficient. You can tell they care about delivering great service—they move quickly without making anyone feel rushed, and they’re always so considerate with every order.
- MHMeseret HarringtonOct 16, 20255.0Ramz is an amazing worker! He was friendly and helping me with my order. This is one of the best chipotle locations I’ve been to. I am a regular chipotle customer. I would recommend
- LPLea B PoletoOct 5, 20251.0Always out of food,dirty,and noone speaks English.I will go to the Landstar location! Sent message to company once and they didn't care ..
- LLlilymc61Sep 27, 20251.0This was the most disgusting bow of food I’ve ever had, I had it delivered so I didn’t see how it was prepared. But if this is how they prepare food when you’re not there I don’t think I be going to chipotle ever again.
- JEJorge ESep 17, 20251.0I was highly disappointed with my visit to this Chipotle. I was served by the nicest new employee, who’s name I unfortunately did not get but she was a short black girl with glasses. She was so sweet and patient with me and made me the most delicious burrito but she was not the issue. My issue was with Alondra, Hispanic girl with glasses. This girl was talking so much smack about the black girl saying how she didn’t know how to roll a burrito and how she forgot to mention to her that the tortilla is extra and doing all of this in front of me and another customer but the worst part was her talking all of this crap about the new girl to another co worker but in Spanish so the black girl wouldn’t understand. I speak Spanish and that’s why it upset me so much. How can you talk bad about your co worker in another language and in front of customers basically belittling this new girl just because she doesn’t do things perfectly yet. She pretty much was a mean girl. This leaves a lot to say about how your experienced employees treat the new ones. Please give my recognition to the black girl with the glasses, she really was so sweet. I really hope you give her this recognition because I want her to know that her hard work doesn’t go un noticed. As per your cashier Alondra, she was so disappointing and having her belittle her co worker in front of me made me so mad.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill Southchase serve?
Chipotle Southchase offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients and no artificial additives.
What are the operating hours for Chipotle Mexican Grill at 12648 S Orange Blossom Trl?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer delivery and in-store pickup?
Yes, Chipotle Mexican Grill Southchase offers both in-store pickup and delivery services.
Can I order Chipotle online or through a mobile app?
Yes, you can order online via https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill Southchase located exactly?
It is located at 12648 S Orange Blossom Trl in the Orange area of Orlando, FL, next to Panera Bread.
Are there any food options nearby Chipotle for a post-meal dessert or breakfast?
Nearby, you can visit Panera Bread for bakery items or Bokatto Creperie, which is a pancake house offering breakfast and dessert options.
What other restaurants are near Chipotle Southchase?
Nearby restaurants include Nexus Pizza, Pizza Mia, Njeri's Food Truck, and Panera Bread, offering a variety of cuisines from pizza to Latin American dishes.
Are there any fitness or wellness centers close to Chipotle Mexican Grill?
Yes, nearby you will find Esporta Fitness and British Swim School LA Fitness - Hunters Creek for fitness and swimming activities.
What types of services does this Chipotle location accept for payment?
This Chipotle accepts credit cards and offers services such as gift cards and catering.
How can I contact Chipotle Mexican Grill Southchase if I have questions or want to place an order?
You can call them at +1 407-251-9858 or email fl.2353.Southchase@chipotle.com for inquiries and orders.