Business Details
About
Mexican Restaurant
Chipotle Florida Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,861 reviews
5 stars
984
4 stars
341
3 stars
177
2 stars
98
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for friendliness, while others are criticized for rudeness and poor attitude.
Food Quality
Food quality is inconsistent; some customers report excellent flavors and generous portions, while others complain about small portions and low-quality ingredients.
Cleanliness
The cleanliness of the dining area is often mentioned negatively, with reports of dirty tables and a need for better maintenance.
Staff Training
There are calls for better training of staff, particularly in customer service and food preparation standards.
Speed of Service
Service speed varies; some customers appreciate quick service, while others report long wait times and disorganization during busy periods.
- KKKayNov 14, 20251.0If I could give 0 stars I would have never experienced such terrible customer service ever! From any other location. And first time at this one! The only issue was that the 2 bowls where mixed up completely we got them delivered but came up there just to replace them and the manager and her crew was not happy when trying to tell us that the labels where just mixed up. But no both bowls where mixed up with both out request When everything could have been avoided if we were not met with attitudes and just offered to remake the bowls! Bowls were not touched but just completely wrong. Whole team needs to be retrained on how to provide customer service. And to wear badges as well might I add!
- AAAlizayusNov 11, 20255.0Normally when I leave a review, its about how bad the experience was at any given location or restaurant ive been too. This time I have the pleasure of leaving a good review! Finally 😄. The speed of service was excellent, from the moment I started with Janesha (and im probably butchering her name so forgive me for that) to the checkout experience with Janet who left an awesome impression on the way out! What's even more astounding is that this performance and level of service is consistent! I've been to this location a total of 4 times, at varying times too, and each time was just as fast and friendly! The big guy in the back was so pleasant the last time I came here i was literally in shock and had to ask if he was talking to me because from my neck of the woods (Landstar's location) they don't so much as look at you when your ordering. Safe to say this location is LEAGUES better than that one! Hopefully management sees this review and they gives the team some recognition their efforts!
- JJJosue “JmanJutsu”Nov 8, 20252.0What is happening with all the chipotle around this area. This use to be a good place but now the food is bad always. They need to do better and check new management or employees. Just got a bowl and had to triw it away becauae it seems some put a whole bottle of salt on the plate. It was inedible.
- MTMilica TintorNov 4, 20255.0I love coming to this Chipotle every week to get my dinner for my husband and I. Janet is amazing, great customer service and she remembers my order! Rest of the staff is great as well and I must say the food tastes a lot better compared to other locations!
- MMMRL87Nov 1, 20255.0We want to thank Janet, Jude , Jahmani, Jahmani for taking care of us when we went to have dinner at Chipotle by the Florida mall , the customer service was amazing, the attitude , the food everything great . We stopped going to Chipotle because of the customer service at another location but we definitely will come back here .
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Florida Mall offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at Florida Mall?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Florida Mall offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located within Florida Mall?
Chipotle is located at 1700 Sand Lake Rd, Orlando, FL 32809, next to Izziban Sushi.
Can I order Chipotle online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the App Store for quick ordering.
Does Chipotle Mexican Grill at Florida Mall offer catering services?
Yes, catering and catering delivery services are available at this location.
What forms of payment are accepted at Chipotle Florida Mall?
Chipotle accepts credit cards and gift cards for convenient payment options.
How can I contact Chipotle Mexican Grill at Florida Mall?
You can call them at +1 407-857-6775 or email fl.0675.floridamall@chipotle.com for inquiries.
Are there any notable nearby restaurants to Chipotle at Florida Mall?
Yes, nearby restaurants include Hurricane Grill and Wings Orlando Square, Dine India, Panda Express, La Hacienda Restaurant, and Izziban Sushi, which is next door to Chipotle.
What nearby options are available if I want a smoothie or bubble tea close to Chipotle?
You can visit Planet Smoothie or Zero Degrees, both nearby and offering smoothie and bubble tea selections respectively.
Are there nearby places for beauty and relaxation near Chipotle at Florida Mall?
Yes, nearby you can find Donabella Salon, LightTouch Med Spa, Glow Lover by Yuli, and Salon Namora for beauty and spa services.