Chipotle Mexican Grill

3.6
2304 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle South Orange is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2211 S Orange Ave, Orlando, FL
32806, United States

Hours

Reviews

3.6
2,304 reviews
5 stars
1,051
4 stars
391
3 stars
202
2 stars
157
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and being skipped in line.

Food Quality

Many reviews mentioned issues with food quality, including stale items, bland flavors, and even food safety concerns.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions in food preparation areas.

Stock Availability

Customers consistently noted that the restaurant was out of key ingredients, such as rice and proteins, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good food quality on occasion.
  • GE
    Go Eagles
    2 days ago
    1.0
    Did an online order was supposed to b ready at 610 wasn't ready until 645. One person making the items line out the door 3 employees in whole building moving slower than a turtle won't b back unless I have two hours to wait drink station was a mess and empty no silverware napkins n dinner room every table was dirty
  • HG
    Hannah Gallagher
    4 days ago
    1.0
    If you guys want to pick up an online order on time… don’t order here!! Waited 30 minutes over pickup time for the order to be ready. This isn’t the first time this has happened at this location unfortunately.
  • AA
    Ani
    6 days ago
    1.0
    Missed a few items in our order. The sauces and queso lids were loose and spilled in the bag. Should have a separate sauce bag...instead of throwing it in an already full bag! Food was put into bag very sloppily.
  • AM
    Anne Mealey
    Nov 17, 2025
    5.0
    So, today I went to this chipotle, which is in my old neighborhood where my family and I used to live. I was shocked to see some of the poor reviews. As I walked in, I was greeted by two of the staff, the gentleman who started my Tacos was very nice, he and the other associate piled high everything on my Tacos, and it looks like a work of art! I checked out, grabbed my iced tea cup, and had some very good unsweet iced tea along with my crispy tacos. It was delicious. I ate every bite and had to get a fork to finish up everything that was left over in the basket! The place was clean the atmosphere niceand the food was absolutely delicious!
  • AA
    Ashbyfam5
    Nov 14, 2025
    2.0
    Went at 9:30pm the place was disgusting both of the trash cans were overflowing and on the floor. There were only two tables clean. I understand that they close at 11 and we got there at 9:30 but they were out of a ton of stuff There are plenty of workers there and two of them weren’t doing anything. One of them was actually sitting at the table and then when we got to the drink station to get a drink, he got up and walked away. I’m hoping he was just on a break. But once we went to a table he sat back down weird. Both of the workers that was serving food look like they were over it for the day and one of them just could not speak up for nothing so often times I have to keep asking what did you say huh? What was that? It was really annoying.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle South Orange in Orlando?

Chipotle South Orange is open daily from 10:45 AM to 11:00 PM.

Does Chipotle South Orange offer online ordering and delivery services?

Yes, Chipotle South Orange provides in-store pickup and delivery, and you can order online through their website or app.