Chipotle Dr. Phillips Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful employees.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like over-salted dishes and poorly prepared ingredients.
Cleanliness
Several reviews mention unsanitary conditions, including dirty tables and bathrooms, impacting the overall dining experience.
Portion Sizes
Numerous customers complain about small portion sizes, particularly for meat, leading to dissatisfaction with value for money.
Operational Issues
Customers report frequent issues with food availability, especially near closing time, and poor management responses to complaints.
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Noel Penalvert
Nov 5, 2025
1.0
I always would eat here, the service is always fast and easy but last night I got my bowl to go, first off the older woman who made my food looked so annoyed to be there and when I got home I noticed a piece of glove in my food. Very unsanitary and not safe.
SM
Stephanie Matheu
Nov 1, 2025
5.0
whoever was working on Nov 1, 2025 at 12pm on online orders, amazing, beautiful, perfect, my bowl was filled and perfect. thank you!!!!!
MA
Missa Amané
Oct 31, 2025
5.0
The team that was working friday 10/31 afternoon around 12:30 was amazing.I will come back to this chipotle just for them. The doctor phillips location!
FC
Francisco Carpio
Oct 30, 2025
1.0
Yesterday I left the doctor’s office to go eat at Chipotle because it’s one of my favorite restaurants. It was 4 p.m., and the guy who was serving the food did it in a rude way. I won’t be going back to that restaurant.
BT
Brittany Tresco
Oct 16, 2025
1.0
I nanny in the area and wanted to walk the baby around the plaza. Came into this location for lunch. Tables were dirty. The 2 working the counter had zero personality. Not a Hi hello how are you Thank you NOTHING! As I went to leave I was pushing a stroller and the man that was working the counter was hanging something on a window next to the front doors. Watched me struggle to get out the door and didn’t even offer to help with the door just watched me struggle. I told him thanks for the help buddy!! He was a middle aged white man with a buzz cut. May have even been a manager. Awful customer service for spending $20 on fast food there. I don’t recommend this location! ( was not offered a receipt to catch a name of the employee)
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Dr. Phillips Marketplace offer?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 7800 Dr Phillips Blvd?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle at Dr. Phillips Marketplace?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill at Dr. Phillips Marketplace accept credit cards?
Yes, this location accepts credit cards for payment.
Is Chipotle Mexican Grill at Dr. Phillips Marketplace welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Dr. Phillips Marketplace?
Nearby you can visit World of Beer for drinks, Crumbl - Sand Lake for desserts, and the Market Place Center which includes a cinema and deli.
Are there any dessert options close to Chipotle Mexican Grill at Dr. Phillips Marketplace?
Yes, Crumbl - Sand Lake and La Carraia Dr. Phillips, both dessert shops, are nearby for a sweet treat after your meal.
Can I find other restaurants near Chipotle Mexican Grill at 7800 Dr Phillips Blvd?
Yes, nearby dining options include Korean Gogi Grill for Korean BBQ, Cedars Restaurant for Mediterranean cuisine, and Which Wich Dr Phillips for sandwiches.
What is the contact email for Chipotle Mexican Grill at Dr. Phillips Marketplace?
You can contact this location via email at fl.1289.drphillips@chipotle.com.