Chipotle Millenia Boulevard is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were reported as rude or unprofessional.
Food Quality
Customers expressed dissatisfaction with portion sizes and food freshness, with several reports of cold food and missing ingredients.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and a messy dining area.
Management Issues
Several reviews pointed to poor management practices, including staff reprimands in front of customers and inadequate handling of customer complaints.
Overall Experience
While some customers enjoyed their meals and had positive experiences, many expressed frustration with service inconsistencies and food quality, leading to a decline in overall satisfaction.
JR
Josh R
Nov 8, 2025
5.0
I came into Chipotle and was helped by Emma she was amazing! She greeted me with a big smile and made sure my order was exactly how I wanted it. She worked quickly but still took the time to be friendly and kind. You can tell she really cares about her customers and takes pride in her job. The food was great, but her positive attitude made the experience even better. Chipotle is lucky to have someone like her on the team!
CB
Chris P. Bacon
Nov 5, 2025
1.0
I've been a regular at this chipotle location since it opened. I will say it was very good initially due to the employees and food quality. In recent years its quickly gone downhill and I have my biggest issues with food quality, especially of my to go orders through the app.
My order today was only a bowl of carne asada, some veggies, beans, brown rice, and guacamole which was about 17 dollars.
I was driven to write a review because in my order (as I am eating it currently) I have found a completely burnt sliver of onion from my fajita veggies, overcooked and dry steak, several hard pieces of corn cob, and a single strand of hair intertwined in my green peppers.
Not to mention several times I have previously received undercooked and hard rice as well as guacamole browned from oxidation (which is understandable, however for a food chain that advertises "fresh" food it is disappointing).
This will be my last meal from this location because everything about my meal was very substandard.
JR
José Romero
Nov 3, 2025
2.0
I love it chipotle, but it’s first time for me at this Store, the taste so plain and portion
BM
Betsie Morales
Nov 1, 2025
4.0
Good customer service, food was fresh and tasty. Their kids' meals are always a hit with my picky eaters.
CM
C M
Oct 22, 2025
5.0
Today I went to this Chipotle location to pick up my order. I had placed it for pickup, but when I arrived, I realized I had accidentally ordered a burrito instead of a burrito bowl — and I don’t like burritos.
Graziella, the team member working on pickup orders, was extremely helpful and kind. She went above and beyond by transferring my food into a bowl, which I really appreciated.
However, while she was helping me, the manager kept shouting across the counter, asking what was happening and if everything was okay. I told her everything was fine and that Graziella was doing a great job helping me.
Unfortunately, after that, I saw the manager visibly reprimand Graziella in front of everyone, shaking her head as if Graziella had done something wrong — when, in fact, she was just providing excellent customer service.
Graziella deserves five stars for her professionalism and kindness. The manager, however, gets zero for how she treated her employee in public.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill on Millenia Boulevard?
Chipotle Millenia Boulevard is open every day from 10:45 AM to 11:59 PM.
What types of food does Chipotle Mexican Grill serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle Millenia Boulevard offer delivery or pickup services?
Yes, Chipotle provides both in-store pickup and delivery services for your convenience.
How can I place an order online for Chipotle at Millenia Boulevard?
You can order online through Chipotle's website or app, with direct links available at https://order.chipotle.com/ and the Chipotle app on the App Store.
Where is Chipotle Mexican Grill located in Orlando?
Chipotle is located at 4724 Millenia Plaza Way, Orange, Orlando, FL 32839, USA.
How can I contact Chipotle Millenia Boulevard?
You can call them at +1 407-345-9145 or email FL.2897.MilleniaBlvd@chipotle.com for inquiries.
Are there any nearby restaurants around Chipotle Mexican Grill at Millenia Boulevard?
Yes, nearby restaurants include Pho 813 (Vietnamese), Zoes Kitchen (Mediterranean), Pei Wei (Asian), The Licking (Soul Food), and The Habit Burger Grill (Burgers).
What are some nearby shopping options close to Chipotle Millenia Boulevard?
Nearby shopping destinations include Target Store Orlando-Millenia for groceries and department store items, Shoe Carnival and The Good Feet Store for shoes, and Mattress Firm and Sleep Number for mattresses.
Are there any nearby transit or convenience services around Chipotle Millenia Boulevard?
Yes, AT&T Kiosk and Verizon are nearby for mobile phone services, as well as Bj's Tire Services Center for gas and automotive needs.
Does Chipotle Millenia Boulevard participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.