Business Details
About
Mexican Restaurant
Chipotle Waterford Lakes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,743 reviews
5 stars
642
4 stars
278
3 stars
157
2 stars
113
1 star
553
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale chips, poorly cooked rice, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of communication.
Portion Sizes
Numerous customers complained about small portion sizes, especially for online orders, leading to dissatisfaction with value for money.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food areas.
Inconsistency
Customers noted a lack of consistency in food quality and service, with some visits being satisfactory while others were disappointing.
- MMMDec 15, 20251.0Ordered a sofritas bowl because I’m vegetarian. Just finished picking all this meat out of it. Thanks for that.
- JWJaden WhiteNov 29, 20253.0Staff was nice and the food was ight, it was crowded though all the times i went and i wish they had more than one line.
- TGTiffaney GreenNov 25, 20255.0Got in before 6:30 pm and there was no line. Service was quick and the food was delicious.
- LGLea GenoskyNov 23, 20255.0I am visiting from Minnesota.. so I have not been to this chipotle in a very long time, (many years) and I was warned that it had changed. Suggestions to drive to one further away for better service and a cleaner store. Upon my visit I found the place to be in great shape! Clean, amazingly friendly employees and my burrito bowl was a total flash back to the good old days when a bowl would feed me for at least two meals. It was full and perfect! The steak had no fatty ends that I bit into, the flavor of the steak was spot on, rice was perfect. Guac was pretty heavy on the lime.. but honestly.. that was the best Chipotle I have had in a VERY long time! Up in MN (where I live) this would have been less than half for the same price.
- JGJared GasperNov 9, 20251.0I am VEGETARIAN. They gave me steak in my sofritas. 0 stars if I could. Not okay and should not be in business 2nd time this month
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Waterford Lakes serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 464 N Alafaya Trl?
Chipotle is open daily from 10:45 AM to 11:59 PM.
Does Chipotle Mexican Grill offer in-store pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery options for customer convenience.
How can I place an online order for Chipotle in Waterford Lakes?
You can order online through Chipotle’s website or their app using the links provided: https://order.chipotle.com/ or via the Chipotle app.
What is the physical location and contact number for Chipotle in Waterford Lakes?
Chipotle is located at 464 N Alafaya Trl, Orlando, FL 32828, next to The Vitamin Shoppe. The main phone number is +1 407-208-0778.
Are there any nearby places I can visit around Chipotle Mexican Grill at Waterford Lakes?
Nearby you can find jewelry stores like Delores Jewelers and Pandora Jewelry, dining options such as Jimmy John's and Moe's Southwest Grill, and family-friendly spots like Pamper Palace Luxury Kids Spa.
Can customers visit The Vitamin Shoppe when they go to Chipotle at Waterford Lakes?
Yes, The Vitamin Shoppe is located right next to Chipotle, making it convenient to shop for vitamins and supplements before or after your meal.
What nearby restaurants are available for dining options other than Chipotle in Waterford Lakes?
Other dining options nearby include Jimmy John's sandwich shop, Moe's Southwest Grill for Mexican cuisine, Keke’s Breakfast Cafe for brunch, and Charleys Philly Steaks for cheesesteaks.
Where can visitors find personal care services near Chipotle in Waterford Lakes?
Nearby personal care places include His Barber Shop Waterford Lakes Town Center, Sharp Barbershop, CHAPS Barbershop, and Pamper Palace Luxury Kids Spa Orlando.
Does Chipotle Mexican Grill in Waterford Lakes support any online or social media platforms for updates and offers?
Yes, Chipotle can be found on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter for updates and exclusive offers.