Brand Certified
Chipotle Mexican Grill
3.2(1758 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
464 N Alafaya Trl, Orlando, FL
32828, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(407) 208-0778
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/fl/orlando/464-n-alafaya-trl?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=821
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Waterford Lakes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.2
1,758 reviews
5 stars
646
4 stars
281
3 stars
158
2 stars
113
1 star
560
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including burnt items, stale chips, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including unfriendly staff, long wait times, and lack of communication.
Portion Sizes
Several customers expressed dissatisfaction with small portion sizes, particularly for proteins and toppings.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash.
Item Availability
Customers frequently noted that the restaurant was out of key items, such as guacamole and vinaigrette, impacting their experience.
- SHSara Holcomb4 days ago1.0i ordered online, BIGA mistake. I asked for extra rice however i got atleast 2/3rds of what i normally get when ordering in person. i also got double chicken but it was definitely not as it normally covers the whole top and this was all on one side of the bowl , idek how thats possible unless done on purpose. the queso was just literally on one side of the bowl covering the chicken nothing else. i went back in asking it to be remade since their was also a random Fajita veggie in it like how do you not see that? they would not remake it , instead they giggled in the back and just gave me a cup size of queso filled with chicken. no apologies or any form of communication from the manager standing right behind them overhearing it all. overall i will never order online again. highly disappointed and upset with the treatment and quality this place gave
- TBTerra Barrs5 days ago4.0Food was tasty, as always, but it was a little messier on the counters and food prep, than I was comfortable with. My bowl had stuff all over the outside, kinda gross...
- KCKyle CurtisFeb 18, 20264.0It was definitely just an average Chipotle, which means the food was very good and affordable. For what you get, but for some reason, they skimped me on the rice and beans for some reason, I've never had that one happen. But I did get a good portion size of chicken. I like the building it's in aswell
- EMEffie McDanielFeb 8, 20261.0Just ordered from ubereats at this location and the rice was completely HARD. The protein (me and my roommate ordered different ones) was completely under room temperature. The delivery didn’t even take that long. Please make sure your rice is cooked and your meat is kept warm, it’s so disappointing that such a big part of our meals are ruined by avoidable issues.
- ERemely reedFeb 6, 20261.0I am so tired of this location, Literally you ask for like three toppings, and u aske extra of them because you only asked for three and they give you the bare minimum even though they read extra!!!!! On the bowl Like shouldn't learning how to read be requirement or are they just that slow intellectually
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Waterford Lakes serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 464 N Alafaya Trl?
Chipotle is open daily from 10:45 AM to 11:59 PM.
Does Chipotle Mexican Grill offer in-store pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery options for customer convenience.
How can I place an online order for Chipotle in Waterford Lakes?
You can order online through Chipotle’s website or their app using the links provided: https://order.chipotle.com/ or via the Chipotle app.
What is the physical location and contact number for Chipotle in Waterford Lakes?
Chipotle is located at 464 N Alafaya Trl, Orlando, FL 32828, next to The Vitamin Shoppe. The main phone number is +1 407-208-0778.
Are there any nearby places I can visit around Chipotle Mexican Grill at Waterford Lakes?
Nearby you can find jewelry stores like Delores Jewelers and Pandora Jewelry, dining options such as Jimmy John's and Moe's Southwest Grill, and family-friendly spots like Pamper Palace Luxury Kids Spa.
Can customers visit The Vitamin Shoppe when they go to Chipotle at Waterford Lakes?
Yes, The Vitamin Shoppe is located right next to Chipotle, making it convenient to shop for vitamins and supplements before or after your meal.
What nearby restaurants are available for dining options other than Chipotle in Waterford Lakes?
Other dining options nearby include Jimmy John's sandwich shop, Moe's Southwest Grill for Mexican cuisine, Keke’s Breakfast Cafe for brunch, and Charleys Philly Steaks for cheesesteaks.
Where can visitors find personal care services near Chipotle in Waterford Lakes?
Nearby personal care places include His Barber Shop Waterford Lakes Town Center, Sharp Barbershop, CHAPS Barbershop, and Pamper Palace Luxury Kids Spa Orlando.
Does Chipotle Mexican Grill in Waterford Lakes support any online or social media platforms for updates and offers?
Yes, Chipotle can be found on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter for updates and exclusive offers.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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