Brand Certified
Chipotle Mexican Grill
3.7(1502 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
12278 Narcoossee Rd, Orlando, FL
32832, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(407) 313-2375
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/fl/orlando/12278-narcoossee-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2870
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Lake Nona is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.7
1,502 reviews
5 stars
723
4 stars
268
3 stars
130
2 stars
73
1 star
308
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff and long wait times, with some expressing frustration over staff not acknowledging them or being inattentive.
Portion Sizes
Numerous reviews highlighted issues with portion sizes, with many customers feeling they received significantly less food than expected, particularly regarding protein.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and floors, which detracted from their dining experience.
Food Quality
While some customers enjoyed the food, others reported inconsistencies in freshness and quality, including complaints about over-salted dishes and improperly cooked ingredients.
- RLRalph LehnertFeb 20, 20261.0Terrible service. This location is an absolute joke. Mobile pickup was not ready for another 25 minutes after it was supposed to be ready. Food quality was mediocre as well. Chipotle clearly does not care about this location as the auto responses to these reviews show. Save your money!
- JJJgib321Feb 17, 20262.0They’re skimping on the burritos and bowls. Smallest burrito I’ve ever received at a chipotle. Rent must be high at this location in nona.
- NDN DFeb 3, 20261.0Manager should be fired for leaving his employees to struggle with long lines and high demand. This happens on the daily. They leave one employee to make the food and check out, resulting in extremely slow service and cross contamination as they are handling cash and not washing hands before making the next meal. All while the manager talks to other employees in the back and barely helping.
- ABally boysFeb 2, 20261.0They would not honor the QR code in their app for free guacamole.
- ACAlex CrespoJan 10, 20265.0Second time going to this Chipotle and food and service is great
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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