Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold, greasy, or incorrectly prepared items.
Ordering System
The automated ordering system received significant criticism for being inefficient and often resulting in incorrect orders.
Staff Performance
Staff were described as unprofessional and inattentive, with some customers noting a lack of engagement or acknowledgment.
Positive Experiences
Despite the negative feedback, there were several positive comments about specific employees and the taste of certain menu items.
RR
Ross
6 days ago
4.0
Food is decent but pretty slow. They were nice though.
MW
michelle Warner
Dec 17, 2025
3.0
Our order was not taken with care. The machine told me a burger was gone but it rang it in and since there was no screen there was no way to tell what it input. When a staff member also helped they did not answer our question and did not even bother google the answer. We had asked what kind of fish they were serving.
MS
Moon Star
Nov 30, 2025
5.0
I love Checkers! I'm from the North so I don't get it often but it is a must when I go South!!!
LH
Lourdes Hernandez
Nov 21, 2025
1.0
Came here at about 3am this morning to pick up a DoorDash order. When I pulled in there was only 1 car in the drive thru line so it was not busy, I walked up to the pick up window and tried getting the attention of 2 staff members to let them know I was picking up a order and I was completely ignored for over 10 minutes. The 2 staff members I saw were both on their phones and just not paying attention at all, one of them finally noticed me and she slowly walked up to the window while texting someone and hardly even make eye contact with me until she opened the window. Terrible experience..
JM
Justin Martin
Oct 19, 2025
1.0
We went there and the reptiles working in there were rude, unprofessional, messed up our order, and took forever. I’m sure this review won’t deter people from going there, BUT, if it does, I’m sure the employees wouldn’t mind doing less work than they are.
What are the operating hours for Checkers at 7604 E. Colonial Drive, Orlando, FL?
Checkers is open daily from 10:00 AM to 5:00 AM.
Does Checkers at this location offer drive-thru service?
Yes, this Checkers location has a drive-thru service for your convenience.
Can I place an order online for delivery or pickup at Checkers?
Yes, you can order online for delivery at https://order.checkersandrallys.com/menu/6308-goldenrod or via DoorDash at https://www.doordash.com/store/307385.
What payment methods are accepted at Checkers?
Checkers accepts American Express, cash, check, Mastercard, and Visa.
What type of cuisine does Checkers specialize in?
Checkers offers fast food, including burgers, sandwiches, chicken dishes, and American cuisine.
What is the dress code when visiting Checkers at this location?
The attire for this Checkers location is casual.
Are there nearby options for other fast food restaurants near Checkers?
Yes, there are several nearby fast food restaurants such as Rally's, Burger King, and Wendy's, offering alternative dining choices if you want variety.
Is there a hotel near Checkers at 7604 E. Colonial Drive?
Yes, the Islington Hotel is located nearby, making it convenient for guests staying there to grab a meal at Checkers.
Are there any nearby car-related services close to Checkers?
Yes, there are several automotive services nearby including Central Florida Collision Services, Waters CarWash, and Best Motors Florida for your car needs before or after your meal.
What safety measures has Checkers implemented due to Coronavirus concerns?
Checkers has closed most dining rooms, limited patio and walk-up window capacity, uses enclosed kitchens, enforces frequent handwashing, and proper glove use to ensure guest safety.