Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,617 reviews
5 stars
768
4 stars
316
3 stars
212
2 stars
94
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about cold, greasy, or poorly prepared items.
Ordering System
The automated ordering system received significant criticism for being inefficient and often resulting in incorrect orders.
Staff Performance
Customer experiences varied widely, with some praising individual employees for excellent service while others noted a lack of professionalism among staff.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and poor handling of food, raising concerns about hygiene.
- LHLourdes Hernandez3 days ago1.0Came here at about 3am this morning to pick up a DoorDash order. When I pulled in there was only 1 car in the drive thru line so it was not busy, I walked up to the pick up window and tried getting the attention of 2 staff members to let them know I was picking up a order and I was completely ignored for over 10 minutes. The 2 staff members I saw were both on their phones and just not paying attention at all, one of them finally noticed me and she slowly walked up to the window while texting someone and hardly even make eye contact with me until she opened the window. Terrible experience..
- JMJustin MartinOct 19, 20251.0We went there and the reptiles working in there were rude, unprofessional, messed up our order, and took forever. I’m sure this review won’t deter people from going there, BUT, if it does, I’m sure the employees wouldn’t mind doing less work than they are.
- JGJraven GeeseyOct 8, 20255.0Very nice the shake was so very good I love this place so much would come back
- JMJohanna MSep 28, 20251.0They messed up my order so bad. I don't understand why their system doesn't require a count check on the receipt. It should say this many items are in the bag so items don't get missed. I'm missing 2 apple pies, 1 big Buford, and I got a spicy chicken instead of a double cheeseburger. Do better at reading and math or develop a system where there's a number count of items at the end.
- CMCarlos MaxwellSep 17, 20255.0Checkers never disappoints...and the specials they run give you a great value for the money...this location was super clean and the staff at 1pm on 9/17 was fast, friendly and courteous
Frequently Asked Questions About Checkers
What are the operating hours for Checkers at 7604 E. Colonial Drive, Orlando, FL?
Checkers is open daily from 10:00 AM to 5:00 AM.
Does Checkers at this location offer drive-thru service?
Yes, this Checkers location has a drive-thru service for your convenience.
Can I place an order online for delivery or pickup at Checkers?
Yes, you can order online for delivery at https://order.checkersandrallys.com/menu/6308-goldenrod or via DoorDash at https://www.doordash.com/store/307385.
What payment methods are accepted at Checkers?
Checkers accepts American Express, cash, check, Mastercard, and Visa.
What type of cuisine does Checkers specialize in?
Checkers offers fast food, including burgers, sandwiches, chicken dishes, and American cuisine.
What is the dress code when visiting Checkers at this location?
The attire for this Checkers location is casual.
Are there nearby options for other fast food restaurants near Checkers?
Yes, there are several nearby fast food restaurants such as Rally's, Burger King, and Wendy's, offering alternative dining choices if you want variety.
Is there a hotel near Checkers at 7604 E. Colonial Drive?
Yes, the Islington Hotel is located nearby, making it convenient for guests staying there to grab a meal at Checkers.
Are there any nearby car-related services close to Checkers?
Yes, there are several automotive services nearby including Central Florida Collision Services, Waters CarWash, and Best Motors Florida for your car needs before or after your meal.
What safety measures has Checkers implemented due to Coronavirus concerns?
Checkers has closed most dining rooms, limited patio and walk-up window capacity, uses enclosed kitchens, enforces frequent handwashing, and proper glove use to ensure guest safety.