Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Mixed reviews on customer service; some praised staff like GM Heidi for being friendly, while others reported rudeness and unprofessional behavior from employees.
Food Quality
Inconsistent food quality; while some customers enjoyed fresh and hot meals, many reported receiving cold, improperly cooked, or incorrect orders.
Wait Times
Long wait times were frequently mentioned, with customers often waiting over 20 minutes for their orders, leading to frustration.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Cleanliness
Concerns about cleanliness and unsanitary conditions were noted, with some customers mentioning issues like roaches and poorly maintained facilities.
SJ
Shel Jac
1 day ago
1.0
Very unprofessional store, the workers are very rude and service is super slow. Never will I go there again.
EL
Elemo Leyva
Nov 14, 2025
1.0
Me hicieron esperar màs de 20 minutos y encima d eso cuando la orden hestuvo lista no me lo digeron.siempre que vengo me tratan muy mal
MK
Michael knight
Nov 4, 2025
5.0
I like this Checkers I come here a lot. Very relaxed atmosphere very clean and a lot of fun
VR
Valmont Remy
Oct 28, 2025
1.0
THIS CHECKERS IS A ABSOLUTELY BAD 😔 VERY BAD STUFF UNPROFESSIONAL RUDE 😠 TO CUSTOMER DISRESPECTFUL TO DOORDASH DRIVER'S
PL
Preshious lubin
Oct 13, 2025
5.0
Thank u so much Heidi she deserves 10 stars I sat in the parking lot to give her a review she was that amazing very nice generous and understanding she doesn’t know that she put a smile on my face around the darkest time of my life it’s people like u we need more in this world. Just know I have only gotten good service from this location Heidi u rock thank u 🙏
What are the opening hours of Checkers at 6371 W. Colonial Drive in Orlando, FL?
Checkers is open from 10:00 AM to 3:00 AM Sunday through Thursday, and from 10:00 AM to 4:00 AM on Fridays and Saturdays.
Does Checkers offer delivery service?
Yes, you can order delivery from Checkers through their online menu at https://order.checkersandrallys.com/menu/6307-pine-hills.
What kind of attire is appropriate when visiting Checkers at this location?
Casual attire is appropriate when dining at Checkers at 6371 W. Colonial Drive.
What payment options are accepted at Checkers?
Checkers accepts American Express, Cash, Check, Mastercard, and Visa for payment.
What types of meals does Checkers serve?
Checkers serves lunch, dinner, and late-night meals.
Is there a drive-thru service available at Checkers?
Yes, Checkers has a drive-thru service available for guests.
Can you dine in at Checkers or is it takeout only?
Checkers offers dine-in service, but with limited seating and contact precautions in place for safety.
What nearby places can customers visit before or after dining at Checkers at 6371 W. Colonial Drive?
Customers can visit nearby places such as the Live Vibe concert venue and dance club, the Dream City Event Venue for events and music, or relax at the KP Nail Bar beauty salon.
Is there an EV charging station near Checkers at this location?
Yes, there is an EVgo electric vehicle charging station nearby for customers who need to charge their vehicles while visiting Checkers.
What are some nearby grocery and shopping options customers can visit around Checkers?
Nearby shopping options include Save A Lot grocery store and Colonial Grocery Deli and Bodega, as well as Party City for party supplies and Beauty Exchange Beauty Supply for cosmetics and hair products.