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Checkers

3.8
(1430 reviews)

Business Details

(407) 381-4710
https://checkersandrallys.com/location/-307405

About

Fast Food RestaurantBurger JointCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
11816 E. Colonial Drive, Orlando, FL
32826, United States

Hours

Reviews

3.8
1,430 reviews
5 stars
672
4 stars
289
3 stars
170
2 stars
76
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or incorrectly prepared items.

Staff Attitude

Several reviews highlighted unfriendly or unprofessional behavior from staff, impacting the overall customer experience.

Order Accuracy

Multiple customers experienced issues with missing items or incorrect orders, leading to frustration.
  • CM
    Cyndee Magalaman
    6 days ago
    1.0
    Worst Checkers Restaurant in the entire Orlando area!!!White Female with the cheap lashes was very rude,hostile and aggressive.Very Unfriendly and Unprofessional. Worst customer service from all of the neighboring restaurants.Will never come back to this place again.
  • KT
    Kean Tran
    Jan 31, 2026
    1.0
    2 people working in the kitchen neither who can take orders while the 3rd person is busy talking on the phone in the parking lot. Is this place even real..
  • SC
    Sophia Cooper
    Jan 17, 2026
    2.0
    Paid for extra pickles. Gave me no pickles at all. Everything is cold too. All items made incorrectly. Whatever. Fluffy bread tho.
  • TL
    Terry Lopez
    Jan 9, 2026
    1.0
    Cashier care less if we were at the window ask for something didn’t even look at us and just said no very rude. Very disappointing.
  • DF
    Dave Fowler
    Jan 3, 2026
    1.0
    Ordered delivery at 6:42pm . Delivery driver shows up with wrong order and says the store gave him the wrong bag. Called the store for more than 20 minutes before someone finally answered. Rude girl on the phone says that my order is their at the store for pickup. I said it was delivery and she said no it's pickup . So if it's pickup, then why did delivery guy show up to my house with an order you handed him when he said my name and it was the wrong order. Had to go the order in person, and not even the courtesy of giving me a fresh order instead of cold food that was sitting for over an hour. And now I'm screwed out of 15 dollars for delivery fee and tip and had to get the cold order myself. And again, no marinara sauce for the cheese sticks

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Certified February 22, 2026Yext Knowledge Graph
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